Clinical Coordinator

Advocare LLC•Vineland, NJ

15h•$17 - $20

About The Position

The Clinical Coordinator is responsible for ensuring the office runs efficiently by completing or delegating necessary tasks and following up to confirm completion. The role serves as a link between clinical staff, billing, and management, supporting compliance, efficient workflows, accurate documentation, quality initiatives, and patient outcomes. The position includes administrative and clinical duties. These may include communicating concerns about staffing, schedules, and workflow to management; training new staff; covering front-desk and Medical Assistant positions as needed; coordinating outreach and value-based care work; managing documentation and requests; and overseeing clinical workflows such as chart preparation, prior authorizations, and duplicate-chart merges. All clinical duties must be performed within applicable state laws, professional scope-of-practice requirements, and the employee’s training, qualifications, and authorized responsibilities.

Requirements

High school diploma or equivalent required.
Certified Medical Assistant or Registered Medical Assistant required.

Nice To Haves

Associate or bachelor’s degree in healthcare administration, billing, or a related field preferred.
Experience working with quality measures or value-based care initiatives strongly preferred.

Responsibilities

Communicate with management about concerns regarding staffing, schedules, and workflow.
Train new staff as needed.
Cover Front Desk and Medical Assistant positions as needed.
Complete value-based work and campaign outreach, including contacting non-compliant patients and calling patients on the monthly no-show list to reschedule and explain relevant policies.
Ensure DCP&P paperwork and other record requests are sent to Sharecare for completion.
Schedule monthly vaccine inventory reviews to ensure proper documentation and NJIIS data flow.
Assist the vaccine coordinator as a backup when needed.
Complete or delegate bucket tasks, including faxes, consult notes, RTOs, and data corrections.
Complete or delegate forms and prior authorizations, including physicals, asthma action plans, and heating and cooling requests.
Screen cases in doctors’ buckets to identify whether additional information is needed before the doctor acts on them.
Oversee chart preparation for complicated, medically fragile patients.
Complete training and ensure prior authorizations are sent.
Update new-patient history as needed.
Oversee the duplicate-chart list and chart merges.
Perform clinical duties in accordance with applicable laws, scope-of-practice requirements, training, qualifications, and authorized responsibilities.