Clinical Coordinator

Star Sleep, LLC•Pearland, TX

2d•Onsite

About The Position

Star Sleep & Wellness is seeking a Clinical Coordinator for their new location in Houston. This role involves collaborating with doctors and mid-level providers to diagnose and treat sleep disorders, managing a patient column, and handling various appointment types. The ideal candidate is relationship-driven, detail-oriented, and comfortable working independently and as part of a team. While medical experience is appreciated, it is not required as training will be provided for individuals eager to work in healthcare.

Requirements

Value Reputation: Be mindful of the big picture in everything you say or do, acting as an ambassador for the practice’s reputation.
Adaptable to Change: Approach challenges with a positive attitude, be open to learning, and willing to break old habits to improve.
Driven and Goal-Oriented: Be motivated by purpose, focused on personal and team goals, and thrive on achieving success.
Do Whatever It Takes: Go the extra mile to support your team and make it happen for patients, valuing collaboration.
Do What You Say: Honor commitments and always follow through, even when challenging.
Passion for providing exceptional patient experiences.
Must be local to the Pearland area.

Nice To Haves

Education and experience in the medical field is appreciated.

Responsibilities

Manage a column of in-person patients each day, handling communication before, during, and after appointments.
Adhere to the standard of care put in place by the Medical Director.
Establish a relationship link with the patient to ensure continuity of care.
Complete clinical tasks including vitals, intra-oral scans, oral photos, pharyngometer, and rhinometer.
Provide education to patients related to treatment options and their treatment plan.
Assist with troubleshooting treatment plans during post-care appointments.
Support medical and dental providers by conducting comprehensive patient pass offs.
Send orders to labs with appropriate documentation when patients move forward with treatment.
Take detailed notes throughout appointments and complete patient charts in a timely and accurate manner.
Complete duties related to scheduling and patient payments with a high level of accuracy.
Upload required documents into EMR software when necessary.