Clinical Coordinator

YAI • Voorhees, NJ

1d • Hybrid

About The Position

The Clinical Coordinator will maintain an active caseload of up to 20-25 individuals referred for START Services. This role involves providing systemic consultation based on assessment and outreach findings, utilizing ecomaps, and offering consultation to systems/teams as needed, adhering to best practices. The coordinator will escalate concerns to the supervisor and/or Clinical or Medical Director as appropriate. Responsibilities include conducting regular outreach visits (in-person and/or telehealth) to individuals' homes, day programs, or vocational settings to complete evaluations and assessments. The role also involves assisting with referrals for consultation and treatment, screening for enrollment in START, completing intake assessments, and referring to the clinical team, Medical or Clinical Director, or Resource Center. The Clinical Coordinator will ensure the coordination of support meetings and crisis plan development using the START Action Plan, providing information and coordinating responses with the Medical and/or Clinical Director. They will develop Comprehensive Service Evaluations, Cross-Systems Crisis Prevention and Intervention Plans, intake/assessments, intervention and outcome plans, and manage admissions/discharges for the Resource Center. Participation in recurring consultations, staff meetings, and meetings with START leadership and the clinical team is expected. The position requires providing on-call support on a scheduled, rotational basis as part of the START team. Accurate and timely completion of all documentation, paperwork, and records, including incident reporting and data entry into the START Information Reporting System, is essential. The role also involves regular outreach with community partners, developing materials, and presenting at Clinical Education Team Meetings. Participation in the Center for START Services National Network, including conference calls and an annual conference, is part of the role. Completing necessary trainings for compliance with YAI policies, NCSS, and state regulatory agency requirements, including obtaining START Coordinator certification, is mandatory. Compliance with all Federal, State, Local, and HIPAA regulations is required. Performs all other duties as assigned.

Requirements

• Master’s degree in Mental Health, Psychology, Counseling, Social Work or other Human Service field; and At least two (2) years of experience working with the I/DD population and/or behavioral health needs; or Satisfactory combination of education, experience and/or training as authorized by START/NCSS and/or appropriate State regulatory agency.
• All START Coordinators must have at least a bachelor’s degree in human services discipline.
• Successful completion of START Coordinator Certification training within 12 months of appointment, including demonstration of competencies in all associated areas.
• Ability to provide on-call coverage for crisis services on a regularly recurring basis, as designated by START leadership in assigned region beyond regular work hours including weekdays, weekends, evenings and/or overnight on a 24/7 basis, as required.
• Ability to travel regularly across assigned region(s) to conduct in-person assessments, evaluations and visits as required by caseload and to occasionally travel across other regions within state of operations and/or to other states as needed for NCSS meetings or events.
• Ability to meet essential physical demands of position including having the physical capacity to implement supports which includes using hands to handle, finger or feel objects, tools or controls; walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; ability to lift, carry and transport items needed for therapeutic interventions performed in a variety of environmental settings, weighing up to 25 pounds to/from sessions, as needed and ability to implement crisis intervention plan if/as needed, which may include running.
• Ability to work with complex systems and an interest in the population is essential.
• Exceptional interpersonal and problem-solving skills.
• Independent and organized with strong communication and writing skills.
• Highly flexible personality type and willingness to take initiative.
• For assignments in the State of California, START Coordinators must meet the following additional requirement: Valid Driver’s License

Nice To Haves

• Experience working with individuals with I/DD with cooccurring diagnoses and complex behavioral needs
• Experience working with people and their families and/or social service providers
• Verbal and/or written fluency in Spanish highly preferred; fluency in other language(s) may be preferred based on assigned region(s) and caseload

Responsibilities

• Maintains an active caseload of up to 20-25 individuals referred for START Services.
• Provides systemic consultation based on assessment and outreach findings, using ecomaps and providing consultation to systems/teams as needed using best practices.
• Conducts regular outreach visits to each individual’s home, day and/or vocational settings as applicable to complete evaluations and assessments.
• Assists with referrals for consultation and treatment as needed, including screening for enrollment in START, completion of intake assessments across assigned region(s) consistent with applicable timelines.
• Ensures the coordination of support meetings and crisis plan development for individuals served through START, using the START Action Plan for planning and strategizing.
• Develops Comprehensive Service Evaluations, Cross-Systems Crisis Prevention and Intervention Plans, intake/assessments, intervention and outcome plans for START Therapeutic Coaching Program, Resource Center admissions/discharges and any other applicable documentation of services provided.
• Participates in recurring consultation, staff and other meetings with START leadership, clinical team and START Therapeutic Coaching program.
• Provides on-call support on a regularly scheduled, rotational basis as part of START team.
• Completes and maintains all applicable documentation, paperwork and/or records on a timely basis including resolution of concerns and reporting of incidents.
• Accurately enters all required data into START Information Reporting System and other appropriate systems, as required by state, on a timely and contemporaneous basis.
• Conducts regular outreach with community partners to maintain linkages and relationships.
• Develops materials and presents at Clinical Education Team Meetings as assigned by the director or designee.
• Participates in the Center for START Services National Network, which brings together projects from across North America through an online resource center, conference calls, select study groups and a meeting at an annual conference and/or other START events, as recommended.
• Completes and maintains all necessary trainings based on assigned program/region to ensure compliance with YAI policies, NCSS and applicable state regulatory agency requirements, including obtaining and maintaining START Coordinator certification.
• Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA).
• Performs all other duties as assigned.

Benefits

• Consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran.
• YAI is an Equal Opportunity Employer.
• YAI Network prohibits the practice of nepotism in the workforce and hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees