Clinical Coordinator

Pain Specialist of America LLC•Killeen, TX

2d•Onsite

About The Position

The Clinical Coordinator plays a dual role in supporting both direct patient care and clinic operations. This position serves as the primary scribe for the physician, facilitating pre-procedure/surgical readiness for patients, along with standard MA duties. While not a formal leadership role, the Clinical Coordinator is expected to assist in coordinating day-to-day clinical workflows, troubleshoot minor issues, and support the Clinic Manager and provider team as needed. This role is ideal for high-performing MA who demonstrates strong clinical skills, proactive thinking, and a collaborative mindset.

Requirements

High school diploma or equivalent required
EMR proficiency required (eCW preferred)
Strong communication skills and ability to manage tasks independently
Ability to maintain composure, delegate, and respond to shifting priorities
CPR certification (or ability to obtain) preferred
Active, standing position requiring lifting (up to 50 lbs), walking, and assisting patients
Occasional driving to other clinic sites required; must maintain a valid driver's license and auto insurance

Nice To Haves

associate degree preferred
eCW preferred
CPR certification (or ability to obtain) preferred

Responsibilities

Serve as the primary scribe for the attending physician during clinic, entering real-time documentation in the EMR
Support providers with patient intake, vitals, telephone encounters, and documentation
Process referrals, imaging orders, and TE workflows in coordination with clinical and admin teams
Prepare and facilitate procedural readiness for patients undergoing injections (e.g., SIJ, ESI, MBBs)
Coordinate care plans and ensure patients meet medical clearances and documentation before scheduled procedures and/or surgeries
Identify patient or workflow bottlenecks and assist in real-time problem solving
Proactively support clinic flow by anticipating provider and patient needs
Collaborate with the Clinic Manager to support high-volume or time-sensitive situations
The Clinical Coordinator may be assigned additional tasks or responsibilities at the discretion of the Clinic Manager, attending physician(s), or other authorized leadership. These tasks will be reasonably related to the role and necessary for the efficient operation of the clinic.