Clinical Coordinator

Center for Justice InnovationNew York, NY
Onsite

About The Position

Manhattan Justice Opportunities seeks to rethink justice in Manhattan and build a justice system that is more responsive to individuals’ and communities’ needs. Manhattan Justice is a centralized, court-based screening, resource, and referral hub that provides judges, prosecutors and defense attorneys at New York County Criminal Court and Supreme Court with a wide array of social service-based sentencing options in misdemeanor and felony cases. Manhattan Justice offers onsite case management, psycho-educational groups, and restorative justice programming, and provides referrals to community-based service providers for mental health, substance use, employment, primary health care services and more. These services, which are open to anyone who needs them—including mandated participants’ families and friends, and others affected by the criminal justice system—help people address underlying issues in their lives, build stability, and decrease their likelihood of further justice involvement. Manhattan Justice Opportunities is seeking a Clinical Coordinator oversee its programming for participants facing misdemeanor charges, its restorative justice work, and its work with voluntary participants. The Clinical Coordinator will be part of Manhattan Justice’s leadership team and will be responsible for supervising and supporting a group of social workers, case managers, and restorative justice practitioners; managing a caseload; and overseeing the development and implementation of onsite social service programming and referrals to community-based providers. The Clinical Coordinator will work collaboratively with court stakeholders, including judges, prosecutors, defense attorneys, and court staff, as well as community-based service providers and government agency partners. We strongly encourage and seek applications from women, people of color, members of the lesbian, gay, bisexual, and transgender communities as well as individuals with prior contact with the criminal justice system.

Requirements

  • LCSW and a minimum of five years' experience in criminal justice and/or a related field is required;
  • Supervisory experience required;
  • SIFI certification required;
  • Ability to manage and support a diverse workforce in a culturally-competent manner;
  • Willingness and ability to work collaboratively with a variety of court personnel and on-site partner agencies in a high-pressure/fast paced work environment;
  • Skill and openness to constructive engagement with differing and, at times, competing stakeholder perspectives;
  • Commitment to, and experience using, holistic and strengths-based approaches, meeting participants where they are, as well as the ability to work with people from diverse backgrounds in a culturally responsive manner;
  • Project management experience, including experience developing internal policies, allocating resources, and managing staff toward deadlines and performance goals;
  • A self-starter and skilled communicator, who is comfortable working in a fast-paced multi-disciplinary environment and prepared to help envision, develop, and implement new initiatives;
  • Excellent organization and time management skills;
  • Strong writing and verbal communication skills;

Nice To Haves

  • Experience in a court or criminal justice setting preferred;
  • Experience working with drug/alcohol treatment, mental health services, co-occurring disorders, trauma-informed and strengths-based approaches strongly preferred;
  • Experience working with and addressing the specific needs of young adults, LGBTQ+ people, and women strongly preferred;
  • Knowledge of and/or lived experience related to the criminal justice system and its impacts on communities;
  • Strong knowledge of community-based resources throughout New York City;
  • Bilingual (English-Spanish) preferred.

Responsibilities

  • Oversee all clinical practices for criminal court alternative sentencing and voluntary services including, but not limited to, intakes, assessments, trauma-informed case management, individual and group programming, treatment recommendations; case audits; case assignments; and compliance monitoring;
  • Manage and provide weekly supervision for the misdemeanor clinical team, made up of social workers, case managers, restorative justice practitioners, supervisory staff, and social work interns;
  • Maintain a small caseload of high needs participants, as needed;
  • Support the development and implementation of pyscho-educational group curricula;
  • Troubleshoot clinical issues as they arise, including providing crisis interventions and de-escalation, as needed;
  • Support Manhattan Justice’s restorative justice programming for misdemeanor and felony cases, including conferencing cases with legal parters, supervising restorative justice facilitators, participating in restorative justice processes, and developing and refining programming and processes;
  • Provide ongoing oversight and quality assurance for both onsite programming and services offered by community-based service providers;
  • Ensure that staff maintain appropriate and up-to-date client information in electronic case management system, including leading monthly and quarterly data and case audits, to ensure that programming is effective and performance measures are met;
  • Support thorough and accurate compliance reporting about mandated participants to court stakeholders (including judges, defense attorneys, prosecutors);
  • Develop, strengthen, and manage relationships with legal stakeholders, including participating in interdisciplinary case conferences and presenting on Manhattan Justice’s work;
  • Maintain knowledge of the field of community-based social services and, as applicable, identify new services or providers to address the needs of mandated and voluntary participants;
  • Develop, strengthen, and manage relationships with community-based social service providers, including building new referral partnerships and onsite programming, preparing policies for referrals and reporting, and drafting MOUs;
  • Coordinate with Manhattan Justice's Court Operation Supervisor to oversee all operations and workflows for misdemeanor and voluntary participants;
  • Coordinate with Manhattan Justice’s Felony ATI Clinical Director to set and maintain clinical standards across Manhattan Justice, provide regular trainings for staff, and improve the efficiency and quality of services provided by clinical staff;
  • Develop, implement, and facilitate regular trainings for Manhattan Justice staff, in coordination with the Center's Training Institute;
  • Plan and facilitate biweekly misdemeanor team meetings, and biweekly full team meetings, as needed;
  • Lead and coordinate hiring processes for new case management, clinical, and restorative justice staff and interns on Manhattan Justice's misdemeanor team;
  • Coordinate annual MSW internship program and, as necessary, supervise interns;
  • Assist with drafting and editing monthly and quarterly reports, including auditing and cleaning data and drafting written responses for reports;
  • Assist with funding proposals, including drafting content for concept notes and formal proposals;
  • Attend evening community events and meetings, as needed;
  • Perform other duties to support Manhattan Justice as assigned by the Project Director.

Benefits

  • comprehensive healthcare with a national network
  • free basic dental coverage
  • vision insurance
  • short-term and long-term disability
  • life insurance
  • flexible spending accounts including commuter FSA
  • Talkspace and Ginger through our healthcare plans
  • 403(b) retirement plan with a two-to-one employer contribution up to 5%
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