Clinical Coordinator
About The Position
Star Sleep & Wellness is seeking a Clinical Coordinator to join their Clinical Team at their McKinney location. This role involves collaborating with doctors and mid-level providers to diagnose and treat sleep disorders, managing a patient column, and handling various appointment types. The ideal candidate is relationship-driven, detail-oriented, and comfortable working independently and within a team. While medical experience is appreciated, it is not required as comprehensive training will be provided. The position emphasizes core values such as valuing reputation, adaptability, being driven and goal-oriented, a "do whatever it takes" attitude, and integrity.
Requirements
- Value Reputation: Be mindful of the big picture in everything you say or do, acting as an ambassador for the practice’s reputation.
- Adaptable to Change: Approach challenges with a positive attitude, be open to learning, and willing to break old habits to improve.
- Driven and Goal-Oriented: Be motivated by purpose, remain focused on personal and team goals, and thrive on achieving success.
- Do Whatever It Takes: Go the extra mile to support your team and make it happen for patients.
- Do What You Say: Honor commitments and always follow through.
- Passion for providing exceptional patient experiences.
Nice To Haves
- Education and experience in the medical field is appreciated.
Responsibilities
- Manage a column of in-person patients each day, handling communication before, during, and after appointments.
- Adhere to the standard of care put in place by the Medical Director.
- Establish a relationship link with the patient to ensure continuity of care.
- Complete clinical tasks including vitals, intra-oral scans, oral photos, pharyngometer, and rhinometer.
- Provide education to patients related to treatment options and their treatment plan.
- Assist with troubleshooting treatment plans during post-care appointments.
- Support medical and dental providers by conducting comprehensive patient pass offs.
- Send orders to labs with appropriate documentation when patients move forward with treatment.
- Take detailed notes throughout appointments and complete patient charts in a timely and accurate manner.
- Complete duties related to scheduling and patient payments with a high level of accuracy.
- Upload required documents into EMR software when necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
