Clinical Coordinator - RN - Quality Response - Nights

Carilion Clinic•Roanoke, VA

84d•Onsite

About The Position

The Clinical Coordinator is a vital member of the interdisciplinary healthcare team responsible for shepherding quality patient outcomes through evidence-based care coordination and frontline clinical respond and engagement. This role focuses on early identification, response, treatment and documentation related to the high-risk diagnoses sepsis and stroke, while also participating in quality initiatives, education, and process improvement ideation. This role affords the ability to intervene at the elbow to ensure excellent care is delivered to patients at risk of sepsis and stroke and support their best possible outcomes. Collaborate with physicians, nurses, and other healthcare professionals to support evidence-based care delivery and improve patient outcomes. Provides clinical oversight and direction to frontline staff in identifying and managing patients with the condition’s sepsis and stroke. Participates in patient care activities for high-acuity cases, rapid response events such as sepsis alerts, regional stroke alerts and care coordinating. Monitors Emergency Department for signs of clinical deterioration and escalates concerns appropriately. Responds to clinical alerts and assists with timely and accurate documentation related to patient status and care provided. Educates staff on best practices, quality standards, and clinical protocols to enhance disease recognition, documentation, and management. Contributes to quality improvement initiatives by identifying performance gaps, supporting interventions, and tracking progress. Serves as a clinical resource across the enterprise for best practices related to disease-specific care and patient safety. Provides direct treatment support during emergent patient scenarios as needed to ensure optimal outcomes. Supports occurrence reporting and helps identify potential patient safety issues, participating in follow-up and resolution efforts. Maintains current knowledge of clinical and regulatory standards related to quality and safety. Consistently deliver the best in customer service and patient care. As a team member, demonstrate respect, dignity, kindness, and empathy in each encounter with patients, families, visitors, and other employees. Champion Carilion's mission, vision, and values; comply with the policies and procedures, ethical standards and code of conduct set forth by the company. Monitor ED for patients who are developing symptoms of sepsis and escalate concerns. Determine responding order of operations by recognizing areas of greatest need. Recognize gaps in treatment and escalate missing orders and documentations to the care team. Provide real-time feedback to staff on bundle compliance, appropriate triage screening, OPA responses, orderset use, etc. Work is accomplished without considerable direction. Frequently, the QRN, must adapt and respond to organization needs, current responsibilities and changing priorities.

Requirements

Graduate of an accredited School of Nursing required.
Three years of RN experience required.
Current VA RN license required.
Must obtain & maintain appropriate certifications as defined by the department.
AHA BLS-HCP required within 1 year of hire.
Effective interpersonal, communication, and team-working skills required.
Strong critical thinking, conflict resolution, organization and effective judgement abilities required.
Must successfully complete orientation and competency validation requirements.
Must be able to meet essential job functions.
Demonstrates excellent problem solving, interpersonal, communication, priority setting and work competency skills.
Promotes a respectful, inclusive culture of service excellence.
Excellent problem-solving skills and ability to exercise independent judgment.
Strong verbal and written communication skills with ability to effectively interact with all levels of management, internal departments and external agencies.
Working knowledge of various computer software applications.
Must be detailed oriented, able to synthesize complex data and utilizes sound clinical judgement based on years of leadership and clinical experience.
Savvy with crucial conversations.
Intuitive and autonomous, anticipates nursing practice needs.

Nice To Haves

Bachelor’s degree Preferred.
At least 2 years of experience in relevant specialty or department, as defined by the department, desired. (ex: hospital setting, vascular, rehab, long term care, home health, cardiology, ambulatory, surgery)

Responsibilities

Shepherd quality patient outcomes through evidence-based care coordination and frontline clinical respond and engagement.
Focus on early identification, response, treatment and documentation related to sepsis and stroke.
Participate in quality initiatives, education, and process improvement ideation.
Intervene to ensure excellent care is delivered to patients at risk of sepsis and stroke and support their best possible outcomes.
Collaborate with physicians, nurses, and other healthcare professionals to support evidence-based care delivery and improve patient outcomes.
Provide clinical oversight and direction to frontline staff in identifying and managing patients with sepsis and stroke.
Participate in patient care activities for high-acuity cases, rapid response events such as sepsis alerts, regional stroke alerts and care coordinating.
Monitor Emergency Department for signs of clinical deterioration and escalate concerns appropriately.
Respond to clinical alerts and assist with timely and accurate documentation related to patient status and care provided.
Educate staff on best practices, quality standards, and clinical protocols to enhance disease recognition, documentation, and management.
Contribute to quality improvement initiatives by identifying performance gaps, supporting interventions, and tracking progress.
Serve as a clinical resource across the enterprise for best practices related to disease-specific care and patient safety.
Provide direct treatment support during emergent patient scenarios as needed to ensure optimal outcomes.
Support occurrence reporting and help identify potential patient safety issues, participating in follow-up and resolution efforts.
Maintain current knowledge of clinical and regulatory standards related to quality and safety.
Deliver the best in customer service and patient care.
Demonstrate respect, dignity, kindness, and empathy in each encounter with patients, families, visitors, and other employees.
Champion Carilion's mission, vision, and values; comply with the policies and procedures, ethical standards and code of conduct set forth by the company.
Monitor ED for patients who are developing symptoms of sepsis and escalate concerns.
Determine responding order of operations by recognizing areas of greatest need.
Recognize gaps in treatment and escalate missing orders and documentations to the care team.
Provide real-time feedback to staff on bundle compliance, appropriate triage screening, OPA responses, orderset use, etc.