Clinical Coordinator / Receptionist

Settle Down ABA Inc • Las Vegas, NV

36d • $18 - $20 • Onsite

About The Position

The Clinical Coordinator / Receptionist serves as the central point of communication for our clinic, providing exceptional customer service to families while supporting our Board Certified Behavior Analysts (BCBAs), therapists, and leadership team with daily scheduling and administrative operations. This position is ideal for someone who enjoys multitasking, solving problems, and creating a positive experience for our clients and staff.

Requirements

• High School Diploma or GED required
• Minimum two (2) years of administrative, scheduling, receptionist, or clinical coordination experience
• Excellent customer service and communication skills
• Strong organizational and time management abilities
• Ability to multitask in a fast-paced environment
• High attention to detail
• Working knowledge of Microsoft Office (Word, Excel, Outlook)
• Ability to maintain confidentiality and professionalism at all times
• Criminal Background Check
• Reference Verification
• Employment Eligibility Verification
• Compliance with all applicable state and federal regulations for working with children
• Applicants must demonstrate honesty, professionalism, and a commitment to protecting confidential client information in accordance with HIPAA and company policies.

Nice To Haves

• Associate's or Bachelor's Degree preferred
• Experience in healthcare, ABA, behavioral health, or medical office preferred
• Experience with Electronic Health Records (EHR) systems is preferred

Responsibilities

• Greet clients, families, and visitors with professionalism and warmth.
• Answer and direct incoming telephone calls.
• Manage front desk operations and clinic check-in/check-out procedures.
• Maintain a welcoming, clean, and organized reception area.
• Assist families with appointments, paperwork, and general questions.
• Coordinate staff and client therapy schedules.
• Manage appointment changes, cancellations, and rescheduling.
• Communicate scheduling updates with families and clinical staff.
• Assist with maintaining therapist schedules for maximum efficiency.
• Provide administrative support to BCBAs and leadership.
• Prepare reports, forms, and clinical documentation.
• Maintain electronic and physical client records.
• Perform data entry and document management.
• Assist with onboarding activities and administrative projects.
• Maintain clinic supplies and therapy materials.
• Ensure therapy rooms remain clean, organized, and ready for services.
• Support daily office operations and quality improvement initiatives.
• Assist with special projects as assigned.

Benefits

• Competitive hourly pay
• Medical, Dental & Vision Insurance
• Paid Time Off (PTO)
• Paid Holidays
• 401(k) Retirement Plan
• Professional Development Opportunities
• Supportive Leadership Team
• Positive Team Culture
• Opportunities for Career Advancement
• Employee Recognition Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED