Plans, develops and organizes the activities of the clinical staff, ensuring the effective and efficient delivery of quality health care. Assists physicians with examinations, procedures and other activities related to direct patient care. Fields and directs clinical telephone calls. Participates in the assessment of clinical staffing needs by maintaining a master work schedule, adjusting staffing levels and forecasting staffing needs. Develops and conducts orientation and in service training for clinical staff. Develops, implements and maintains emergency preparedness plan. Serves as chief liaison between the clinical staff and physicians. Assists with development and maintenance of quality improvement by reviewing incident reports, patient complaints and suggestions, current practices and actions taken. Develops and conducts programs for enhancing patient satisfaction. Monitors local, state and federal regulations affecting operations and assists with the development, implementation and monitoring of appropriate policies and procedures. Contacts vendors for repair or routine service of medical equipment. Forwards proposals/quotes to Office Supervisor for approval. Maintains adequate levels of medical supplies and pharmaceuticals. Responsible for adherence to DEA, state health department, and other regulatory agency policies and procedures for ordering, dispensing, storing, and disposing of pharmaceuticals. Oversees physician's office schedule. Performs other duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED