Clinical Coordinator, Nursing Programs

Stepful•New York, NY

1d•Remote

About The Position

Stepful is a workforce platform that helps large health systems build, train, and retain talent. Since 2021, Stepful has trained over 32,000 healthcare workers. The company partners with healthcare institutions to address the shortage of healthcare workers and improve access to quality healthcare and career ladders. Stepful's students form talent pipelines for major employers like NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens, with partnerships with half of the top 10 health systems in the US. The company is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT, and was named the #1 EdTech company in the U.S. by TIME for 2025. Stepful values mission-driven builders who thrive in fast-paced, ambiguous environments and embody the core values of Care first, Learn quickly, Build together, and Own it.

Requirements

Active, unrestricted compact (multistate) RN license, or eligibility to obtain one
Master’s degree in nursing (required for accreditation purposes)
2+ years teaching clinicals in a nursing education program
Experience training, onboarding, or mentoring clinical instructors or preceptors
Current BLS/CPR certification (healthcare provider level)
Ability to meet clinical site health and immunization requirements, including required vaccinations and background screening
Willingness to travel up to 50%
Strong organizational skills and comfort managing schedules, documentation, and logistics across multiple sites
A relationship-oriented approach — this role succeeds or fails on the strength of your working relationships with site staff, instructors, and students

Responsibilities

Teach and model clinical instruction, carrying a clinical and skills lab teaching load of approximately two days per week at clinical and/or simulation lab sites.
Model the standard of instruction you'll hold your team to — show what excellent clinical teaching looks like in practice.
Transition to a backup clinical instructor role as the team grows, providing coverage when instructors are unavailable.
Build and develop the clinical instructor team by recruiting, hiring, and onboarding clinical instructors for Stepful's nursing programs.
Train new clinical instructors and continue developing them once they're in the field.
Serve as the first point of contact for clinical faculty questions, issues, and escalations.
Experiment with AI tools and documentation systems to improve how instructors are onboarded and supported over time.
Own clinical site relationships by building and maintaining working relationships with clinical site partners, including unit leadership and staff.
Secure new clinical partners as program growth requires.
Act as the liaison between clinical instructors and site staff, resolving issues before they reach students.
Conduct site visits to assess acuity, patient population, and learning opportunities, and use that assessment to match sites to program objectives.
Stay current with clinical site policies and procedures by attending agency-provided learning experiences and updates.
Handle onboarding logistics for new clinical instructors at each site — documentation, account setup, computer access, medication administration access, badging, and on-site introductions.
Run clinical operations by managing clinical site assignments and rotation scheduling across cohorts, maintaining a master schedule that captures student placements, faculty assignments, and unit locations.
Confirm coverage for every scheduled clinical day, including securing substitutes when needed and notifying students promptly of any changes.
Arrange computer access, badging, and orientation for students at clinical agencies as availability permits.
Maintain current agency availability records and adjust schedules as availability changes.
Keep the Program Director and Dean of Nursing apprised of changes in clinical procedures, protocols, and site updates.
Maintain documentation and compliance by collecting and maintaining clinical paperwork, student and faculty compliance records, clinical evaluations, and Board of Nursing documentation.
Track clinical instructor credentialing, health requirements, and site-specific clearances.
Manage electronic clinical requirement tracking (health records, CPR certifications, clearances) and communicate proactively when student or faculty records are out of date.
Collaborate with the Program Director on clinical agency evaluations for quality improvement and accreditation purposes.
Ensure clinical records are audit-ready for Board of Nursing and accreditation review at all times.