Clinical Coordinator Assistant

Paradigm Health•Lafayette, IN

8d•Onsite

About The Position

Paradigm Health is an exciting Indiana-owned company that brings a new "Paradigm" to Home Care. Our culture is fresh, exciting and progressive to afford our team members a fulfilling work experience. We are looking for the best of the best; team members who are driven, compassionate and take pride in the quality of their care and services. This is a great opportunity for the right candidate. Paradigm Health is expanding rapidly throughout Indiana and you could be our next great team-member! Our mission to become the 'Employer of Choice' has led up to wining a 'Top Workplace' Award by the Indy Star for the past 6 years, and we are not finished yet!

Requirements

1 year of office/admin experience strongly preferred.
Experience answering phone calls required.
Experience providing a high level of customer service required.
Experience with Microsoft Office Suite required.
Excellent organizational skills and attention to detail.
Excellent written and verbal communication skills.
Excellent organizational and time management skills.

Responsibilities

Manage Hospice Medical Records blast for your team and follow up on all requests in a timely manner including providing feedback to team member when requests are completed.
Complete all routine plotting duties and incoming plotting requests as needed and in a timely manner.
Manage all DME orders, pick-ups and follow-up requests as needed in a timely manner.
Call funeral homes daily on any previous day patient deaths and follow death certificate physician verification process.
Order x-rays & labs as requested.
Fax documentation for respite stays and moves as requested.
Serve as support for business development and field clinicians as needed.
Process post care coordination documents and update flags in patient charts.
Obtain and upload Home safety eval and emergency plan and upload to chart
Processing signed Hospice Non-Covered Items Addendum
Answer large amounts of incoming calls from patients, families and referral sources and show professionalism and competency in assisting and/or directing calls to the appropriate department.
Phone etiquette: Demonstrate excellent customer service and communication skills, maintaining a high level of professionalism and working to establish a positive rapport with every call.
Manage full code plotting/follow up and process advanced directives, obtaining provider signatures, faxing to appropriate care team and uploading to chart.
Print aide and nurse visit notes weekly for facility patients.
Daily printing of consents, POA, and DNR paperwork following previous day admissions for nurse to put in facility binder.
Other duties as assigned