Clinical Consultant
About The Position
Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week. The opportunity: Sun Life operates with a Work Is Healthy (WisH) approach for disability claims management. As a Clinical Consultant within our Clinical Services team, you will apply your clinical expertise as a member of an interdisciplinary team that focuses on returning clients to optimal levels of productivity. This role does not involve hands-on assessment or direct care. All work is solely performed using electronic medical records and phone/fax communication.
Requirements
- Ability to work with a diverse range of people
- RN licensure, active and unrestricted, BSN preferred
- 3+ years of clinical experience working with an adult working age population
- Strong communication skills to consult professionally across multiple audiences.
- Proficiency in Microsoft Office tools, including Outlook, Word, Excel, and clinical systems.
- Self-motivated with excellent critical thinking, time management, and judgment skills.
Nice To Haves
- Specialty certification such as CCM, CRRN, or eligible with desire to pursue a plus
- Experience in a rehabilitation setting, Occupational Health, Case/Care Management, Disability Insurance, Group Benefits, or Workers compensation a plus
Responsibilities
- Evaluate medical documentation to assess disability claims and functional capabilities.
- Provide clinical insight on complex medical conditions, treatment plans, and recovery timelines.
- Collaborate with claims professionals to synthesize facts and support quality decisions.
- Educate and consult with physicians, vocational counselors, employers, and other stakeholders.
- Communicate medical determinations via phone and written reports.
- Support return-to-work (RTW) planning through evaluation of restrictions, accommodations, and functional potential.
- Participate in peer collaboration and claims roundtables to share best practices.
- Mentor peers and educate internal teams on clinical topics and trends.
Benefits
- Generous vacation and sick time
- Market-leading paid family, parental and adoption leave
- Medical coverage
- Company paid life and AD&D insurance
- Disability programs
- Partially paid sabbatical program
- 401(k) employer match
- Stock purchase options
- Employer-funded retirement account
- Flexible, inclusive and collaborative work environment that supports career growth
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
