Clinical Consultant, Hospital Solutions

Fresenius Medical Care•Brooklyn, NY

2d•Hybrid

About The Position

The Clinical Consultant plays a crucial role within the Sales and Marketing organization, focusing on maintaining and improving customer relationships to enhance revenue in existing and new accounts. This position requires a strong clinical background, the ability to develop strategic plans for customer centers, and a proven track record in customer relations and strategic execution. The role involves collaborating with sales partners to create customized product and therapy solutions, providing training, and conducting market development. The consultant will act as a thought leader at clinical forums, build relationships with key influencers, and stay updated on market dynamics and competitor information. A key aspect of the role is serving as a trusted advisor to patients by providing technical expertise, workflow understanding, and comprehensive therapy knowledge. The consultant will also support new product commercialization, assist with training and labeling, and deploy marketing programs. They will assess clinical environments, collaborate with staff on training and improvement plans to optimize patient outcomes and operational performance, and maintain clinical competency in nephrology. Additional responsibilities may focus on specific departments or locations.

Requirements

Bachelor’s degree required or equivalent of education and experience.
Registered Nurse, with current RN license or equivalent preferred.
5+ years of sales and/or 5+ years of Clinical Education in the dialysis industry.
Very strong interpersonal skills.
Self-starter, energetic, with an infectious, positive, can-do attitude.
Located for easy and short travel to target accounts.
Must reside within assigned territory.

Nice To Haves

BSN Preferred
B.S./B.A. or equivalent Preferred
MBA Preferred

Responsibilities

Collaborate with assigned sales partner(s) to develop customized product and therapy solutions, provide training on equipment and therapies, and perform market development throughout the opportunity cycle.
Conduct prospecting and demand generation activities by serving as a therapy thought leader at clinical forums, scientific seminars, and other professional settings; seed market awareness and build relationships with key influencers, including patient advocates, Fellows, physicians, and nurses.
Understand market dynamics, keeping up-to-date on latest competitor information and advantages.
Act as a trusted advisor to patients by providing technical expertise, demonstrating in-depth workflow understanding, and applying comprehensive therapy knowledge.
Partner with Value Streams to support commercialization and launch of new products, assist in the training labeling process and deploy marketing programs such as Experience the Difference.
Supports development and deployment of training programs for patients, nurses, physicians, and internal stakeholders to maximize understanding and adoption of products and therapies.
Demonstrate key product and therapy features and link them to customer and patient needs, providing technical guidance to support clinical and business initiatives.
Assess clinical environments and collaborate with staff to implement training and improvement plans that optimize patient outcomes, operational performance, and adoption of therapies.
Maintain clinical competency through nephrology literature, meetings, products and services and their clinical application.
Apply deep, extensive therapy knowledge to provide insights on clinical outcomes, protocols, and procedures.
Other duties as assigned.
Additional responsibilities may include focus on one or more departments or locations.
Assessment of facilities and implementation of a plan for training and continued improvement utilizing holistic account principles and business models.
Incorporates knowledge of nursing demands and facility productivity.
Ability to interact with and motivate nursing staff ancillary staff as well as mid-level and senior level leadership to accomplish common goals.
Mentoring of Clinical Educators to improve knowledge base and facilitation of the consultative process.
Assist in quality improvement and instruction on managing patient outcomes.
Work collaboratively with assigned area and regional account executives to develop strategic account planning and targeting; to ensure teamwork and proper allocation of nursing resources.
Effectively train and motivate nursing staff to be successful trainers.
Effectively train nursing staff on therapy concepts and practical applications.
Ability to communicate regulations and policies (National, Regional, and Facility).
Plan and implement regional educational sessions as necessary (basic, advanced) for nurses.