Clinical Concierge Medical Assistant (MA-C) - Urgent Care

MultiCare Health System • Renton, WA

10h • Onsite

About The Position

Indigo Urgent Care, a MultiCare Company, is a leading urgent care provider in the Pacific Northwest, known for its people-centered approach and over 400,000 5-star reviews. The company aims to modernize healthcare by making it simpler, friendlier, and more accessible, operating over 40 clinics across Washington and Idaho, and offering virtual care services. This is a FLOAT position for the North Region Urgent Care Clinics, including Redmond, Bellevue, Issaquah, Sammamish, Bothell, Kirkland, Mill Creek, Shoreline, Lake Stevens, and Marysville. The Clinical Concierge Medical Assistant role is an opportunity to expand healthcare involvement by performing clinical tasks and coordinating patient care within the MA-C license scope. This position involves high collaboration with the team to ensure optimal healthcare outcomes and patient experiences, supporting the unit through excellent patient customer service and clinic management assistance.

Requirements

• Washington State Medical Assistant-Certified (MA-C)
• Washington State Medical Assistant Interim Certification acceptable for up to one year from issue date or until MA-C is issued
• Current BLS Certification or may be obtained through an in-house training program, depending on assignment
• Washington State Medical Assistant- Certified (MA-C) license within 45 days of hire
• Current CMA certification by AAMA, NHA or NCCT (Idaho State Requirements)
• WA state MA-C license, or WA state MA-R license required with endorsed by Indigo within the first 30 days of employment (Idaho State Requirements)

Nice To Haves

• Minimum one (1) year experience in physician's office or other medical facility preferred

Responsibilities

• Collaborate with physicians, clinical staff, front office staff and clinic management to ensure comprehensive health care outcomes
• Perform a variety of functions within the clinic setting requiring specialized knowledge and integration of available standards, resources, and data
• Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds
• Create and provide a safe and supportive environment for patients

Benefits

• Up to $7,500 sign on incentive is available for external candidates including new grads and experienced medical assistants
• $2.50/hour Indigo Premium on top of base rate for all hours worked
• $1.75/hour X-Ray Certification Premium on top of base rate for all hours worked for employees who become trained and certified in X-Ray
• $1.25/hour Weekend Differential for staff who work weekend shifts
• Extra Shifts and Float incentives awarded when applicable
• Monthly Indigo Incentive Program, with a payout rate of up to $300/month
• Excellent, robust benefits including a variety of medical, dental, and vision coverage plans to fit your needs with generous employer-paid contribution
• Life insurance
• Short- and long-term disability
• Additional Total Rewards including a variety of retirement savings plans
• Career growth focuses on leadership pathways, mentor/preceptor opportunities
• Tuition reimbursement program (100% of tuition and fees or up to $5,250 for full-time employees/$2,500 for part-time employees per year)
• Generous paid time off, including time off for extended illness
• Wellness program to support work/life balance, including dedicated mental health coaching and services
• Competitive salary
• Medical, dental and retirement benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees