Clinical Concierge MA - AllSet Urgent Care Norman - Days
About The Position
Join our team as a day shift, full-time, Clinical Concierge MA, at INTEGRIS Health AllSet Urgent Care, in Norman, OK. The Clinical Concierge is responsible for registering, collecting payments, rooming, assisting the provider with care and treatment, discharging, and following-up with consumers. It is the role of the Clinical Concierge to guide the consumer through the entire experience to reduce treatment times, and maximize the consumer experience, before, during, and after the consumer visit. The Clinical Concierge is responsible for assisting the provider with front office and back office duties in the outpatient management of consumers on a rotating basis. This position is a vital part of the office team that cares for consumers in the clinical setting working under the direction of the Site Manager and the on-duty provider and works closely with the provider and other clinical staff. Additionally, the Clinical Concierge is responsible for a variety of clinical functions within a clinical setting requiring knowledge and integration of available standard, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude. Acting as the consumer advocate, the Clinical Concierge has continuous contact with providers, consumers, consumer families/significant others, community agencies, and consumer care staff and management.
Requirements
- Day shift availability
- Full-time availability
Responsibilities
- Registering consumers
- Collecting payments
- Rooming consumers
- Assisting the provider with care and treatment
- Discharging consumers
- Following-up with consumers
- Guiding the consumer through the entire experience to reduce treatment times and maximize the consumer experience
- Assisting the provider with front office and back office duties in the outpatient management of consumers on a rotating basis
- Performing a variety of clinical functions within a clinical setting requiring knowledge and integration of available standard, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude
- Acting as the consumer advocate
Benefits
- Front-loaded PTO
- Medical benefits through the INTEGRIS Health network
- Financial assistance for continued education
- 24/7 mental health support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
