Clinical Command Center Agent-HSO System Admitting department-150 E. 42ND St.-Full-Time-Evening Shift-3PM-11PM
About The Position
The Clinical Command Center Agent is responsible for coordinating and supporting system throughput, patient transfers, (tele) consult operations and centralized clinical admitting across the health system. Within the Clinical Command Center (CCC), the agent ensures timely and accurate patient flow, while serving as a central point of communication between clinical teams, hospital departments, registration teams and transport services. Customer service, real-time collaboration and workflow accuracy are the hallmarks of this role. This position manages system-wide patient admissions, transfers, and bed assignments to ensure every patient is placed in the right bed, at the right time, for the right care!
Requirements
- Customer service skills
- Real-time collaboration skills
- Workflow accuracy
Responsibilities
- Coordinating and supporting system throughput
- Coordinating patient transfers
- Coordinating (tele) consult operations
- Coordinating centralized clinical admitting across the health system
- Ensuring timely and accurate patient flow within the Clinical Command Center (CCC)
- Serving as a central point of communication between clinical teams, hospital departments, registration teams and transport services
- Managing system-wide patient admissions
- Managing system-wide patient transfers
- Managing system-wide bed assignments
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
