Clinical Center Associate II
About The Position
About the Role At Roswell Park Comprehensive Cancer Center, every role contributes to creating a positive experience for patients and families during some of the most important moments of their lives. As a Clinical Center Associate, you will be a key part of the care team, helping keep daily operations running smoothly while providing a warm and welcoming experience for patients, visitors, and staff. The starting annual salary for this position is $47,695 and this can include a full comprehensive benefits package. This role is ideal for someone who enjoys helping others, staying organized, and working in a fast-paced healthcare environment. Your attention to detail and commitment to excellent service will help ensure patients receive the support they need from the moment they arrive.
Requirements
- Medical Office Assistant Associate’s degree and the equivalent of two (2) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
- Associate’s degree and the equivalent of three (3) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
- High School diploma or High School Equivalency Diploma, completion of an Roswell Park-approved Medical Assistant certificate program and the equivalent of three (3) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
- High School diploma or High School Equivalency Diploma and the equivalent of four (4) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
- High School diploma or High School Equivalency Diploma and the equivalent of three (3) years of full-time experience in customer service and successful completion of a Clinical Center Associate traineeship at Roswell Park Comprehensive Cancer Center (Roswell Park).
- Required degrees must have been granted by an accredited school, college or university or one recognized by Roswell Park Comprehensive Cancer Center as following acceptable educational practices.
Nice To Haves
- Previous administrative, customer service, or healthcare experience is helpful
- Prior experience scheduling in a Radiology setting, preferably with exposure to complex scheduling
Responsibilities
- Greeting and assisting patients, visitors, and families with professionalism and compassion
- Answering phones, responding to routine questions, and directing calls appropriately
- Coordinating and maintaining clinic schedules to support efficient patient care
- Recording and transcribing physician orders accurately
- Assisting with patient check-in and the co-pay collection process
- Maintaining accurate records and supporting day-to-day clerical activities
- Protecting patient privacy and handling confidential information with care
- Collaborating with providers and team members to support smooth clinic operations
- Contributing to a positive, patient-focused environment every day
Benefits
- full comprehensive benefits package
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
