Clinical Center Associate I

Roswell Park Comprehensive Cancer Center

2d • Onsite

About The Position

About the Role If you enjoy helping people and keeping things running smoothly behind the scenes, this role offers a great opportunity to make a difference every day. As a key part of a clinic or care center team, you’ll help create a positive experience for patients, families, and staff. From managing schedules to supporting patient visits, your work ensures that care teams can focus on what matters most—delivering excellent care. This role is ideal for someone who is organized, detail-oriented, and enjoys working in a fast-paced healthcare environment. The starting pay for this posting is $42,641.

Requirements

• Strong communication skills and a friendly, professional approach
• Ability to stay organized and manage multiple tasks in a busy environment
• Attention to detail, especially when handling patient information
• Comfort working with schedules, data entry, and clerical tasks
• Ability to follow processes while maintaining confidentiality
• Team-oriented mindset with a willingness to support others
• Medical Office Assistant Associate’s degree; or
• Associate’s degree and the equivalent of one (1) year of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
• High School diploma or High School Equivalency Diploma, completion of an Roswell Park-approved Medical Assistant certificate program and the equivalent of one (1) year of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
• High School diploma or High School Equivalency Diploma and the equivalent of two (2) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
• High School diploma or High School Equivalency Diploma and the equivalent of one (1) year of full-time experience in customer service and successful completion of a Clinical Center Associate traineeship at Roswell Park Comprehensive Cancer Center (Roswell Park).

Nice To Haves

• Previous administrative or healthcare experience is helpful, but not required

Responsibilities

• Welcome and assist patients, families, and visitors with professionalism and care
• Answer phones, respond to routine questions, and direct calls appropriately
• Maintain and coordinate clinic schedules to support smooth daily operations
• Record and transcribe physician orders accurately
• Support the patient check-in and co-pay collection process
• Help keep patient information organized and up to date
• Work closely with team members to support daily clinic activities

Benefits

• Supportive team environment
• Learn and grow – Gain experience in healthcare operations and patient support
• Stability and purpose – Build your career at a nationally recognized cancer center
• Make an impact every day – Your work helps ensure patients receive the care they need without added stress

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree