Clinical Case Manager Behavioral Health DSNP- Spanish Speaking
About The Position
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Bilingual Behavioral Health Case Manager (Licensed) 100% Remote | Anywhere in the U.S. | Monday–Friday Business Hours No Nights • No Weekends • No Holidays • No On-Call Are you a licensed behavioral health professional who is passionate about helping members improve their overall well-being? Join our team and use your clinical expertise to support Medicare members through comprehensive care management, behavioral health advocacy, and community resource coordination, all from the comfort of your home.
Requirements
- Active, unrestricted behavioral health license in your state of residence (LCSW, LPC, LMFT, LPCC, LISW, LSW, or equivalent)
- Master's Degree in Social Work or Counseling
- 3+ years of recent direct clinical behavioral health experience
- Experience with crisis intervention and motivational interviewing
- Bilingual in Spanish and English – read, write, and speak fluently
- Strong assessment, care planning, and member engagement skills
- Ability to work independently in a telephonic, computer-based environment
- High-speed residential internet (minimum 25 Mbps download / 3 Mbps upload)
Nice To Haves
- Crisis intervention experience
- Managed Care, Utilization Review, or Care Management experience
- Discharge Planning experience
- Prior Authorization, Concurrent Review, or Appeals experience
- Certified Case Manager (CCM) certification
- Experience working with DSNP or Medicare populations
Responsibilities
- Provide telephonic case management for Medicare members with behavioral health needs
- Complete comprehensive assessments and develop individualized care plans
- Utilize Motivational Interviewing techniques to engage members and support positive health outcomes
- Coordinate care with providers, health plan partners, and community-based resources
- Assist members in accessing behavioral health, social, and community support services
- Provide behavioral health consultation and collaboration across internal teams
- Participate in clinical treatment rounds and interdisciplinary care discussions
- Contribute innovative ideas to support program development and continuous improvement
- Maintain accurate documentation within clinical systems
Benefits
- medical
- dental
- vision coverage
- paid time off
- retirement savings options
- wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
