About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Remote Behavioral Health Case Manager (Licensed) Fully Remote | Monday–Friday | No Nights, Weekends, or Holidays Are you a licensed behavioral health clinician who enjoys complex case work, meaningful member relationships, and the flexibility of working from home? Join a collaborative care management team where your clinical expertise directly improves outcomes for members nationwide.

Requirements

  • Master’s degree in social work or counseling
  • Active, unrestricted independent clinical license in your state (LCSW Licensed Clinical Social Worker, LSW Licensed Social Worker, LISW Licensed Independent Social Worker, LCPC Licensed Clinical Professional Counselor, LPC Licensed Clinical Professional, LP Licensed Psychologist, LMFT Licensed Marriage and Family Therapist, LMHC Licensed Mental Health Counselor)
  • 3+ years of post‑master’s direct clinical experience
  • 3+ years of strong knowledge of mental health and substance use disorders
  • 3+ years of experience with crisis intervention and motivational interviewing
  • 3+ years of case management experience
  • Ability to multitask in a fast‑paced, telephonic work environment with strong technical skills

Nice To Haves

  • Managed care or utilization review experience
  • Discharge planning or care coordination experience

Responsibilities

  • Conduct comprehensive clinical assessments integrating medical, behavioral health, and psychosocial needs
  • Develop, implement, and monitor individualized care plans in collaboration with members and providers
  • Coordinate care with medical and behavioral health professionals to ensure high‑quality, cost‑effective outcomes
  • Provide crisis intervention, timely referrals, and follow‑up support when clinically indicated
  • Use motivational interviewing and coaching to engage members and promote sustainable health behavior changes
  • Identify quality of care concerns and escalate appropriately
  • Maintain accurate, timely documentation in compliance with regulatory and accreditation standards

Benefits

  • medical
  • dental
  • vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
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