Clinical Case Educator - Rare Disease

McKesson•Cary, NC

1d•Hybrid

About The Position

McKesson is an impact-driven, Fortune 10 company focused on making quality healthcare more accessible and affordable. They foster a culture of growth, impact, and new ideas. Mission Biologics, a part of McKesson, is dedicated to providing the best care for patients with complex diseases by unifying fragmented services across the care continuum. Their mission is to help payors, biopharma companies, researchers, and healthcare providers improve outcomes, accelerate access to care, and reduce risk by focusing on the patient. The Clinical Case Educator is a crucial role within this team, requiring a passionate nurse committed to providing high-level patient care and counseling for patients enrolled in the Medication Therapy Program. The ideal candidate will possess strong communication and problem-solving skills, be self-motivated, and driven to help team members achieve the mission of delivering high-quality patient care. The position requires residence within a commutable distance of Cary, NC.

Requirements

Degree or equivalent and typically requires 4+ years of relevant experience.
Associates, Bachelor, or higher degree in Nursing or accredited nursing diploma.
Registered Nurse with current unrestricted compact state license or primary NC licensure.
4+ years of nursing experience.
Ability to obtain licensing in all states and United States territories serviced within 3 months of employment through Biologics supported programming (minimal application guidelines apply) specifically California (College Level Microbiology with Lab required).
Strong Computer skills, including e-mail, word processing, spreadsheet, and web-based programs.
Effective verbal and written communication.
Ability to read, analyze and interpret practice standards, professional journals, technical procedures and government standards and regulations.

Nice To Haves

At least 1 year of acute, inpatient care.
Experience with motivational interviewing.

Responsibilities

Counsel and educate new/existing patients on specialty drug therapies.
Adherence to contracted and accrediting regulations as indicated by drug specification.
Complete, thorough and accurate documentation utilizing good documentation practice and compliance to industry standards and regulations.
Discuss potential/current side effects with patients to educate about treatment alternatives and facilitate ongoing therapy adherence.
Identify and report adverse events (AEs) and product complaints (PCs) to the manufacturer, FDA, and/or other governing authorities.
Specialty drug verification and education.
Provider/patient conduit to support therapeutic longevity.
Adherence to patient management programs through call cadence schedules, medication management programing, drug counseling and provider collaboration.
Maintenance of patient demographic records, medical history and records in accordance to federal HIPAA standards.
Collaboration with Pharmacy Support teams to ensure timely and accurate delivery of specialty drugs.