Clinical Care Transition Educator / Registered Nurse

Option Care Health•Modesto, CA

4d•$50 - $84•Remote

About The Position

Option Care Health, Inc. is seeking a Clinical Care Transition Educator / Registered Nurse to join their team. This role involves evaluating, educating, and training patients, caregivers, and facility staff on Option Care Health (OCH) services and products to ensure a successful transition to their care delivery model. The educator will conduct patient assessments, coordinate with the OCH sales team, and maintain confidentiality of patient information. They will also be responsible for documenting education, coordinating patient transitions from hospital to home or alternate care settings, and providing in-person education and information gathering for service initiation. This position requires a Registered Nurse with a strong understanding of healthcare industry standards and excellent customer service skills. The role involves significant travel to partner facilities, hospitals, and medical practices to promote Option Care Services, process referrals, and provide education and training. The company emphasizes a culture of inclusivity, respect, engagement, and reward, aiming to attract and retain top talent in healthcare.

Requirements

Active and unrestricted Registered Nurse (RN) license required.
Minimum of 2 years of experience in the healthcare industry.
Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).
Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
Access to a reliable means of transportation which will enable the incumbents to travel to care facilities, home visits and multiple hospitals. If such means of transportation would include a personal vehicle, a valid driver’s license and proof of insurance would be required.
Willingness to obtain nursing licensure in additional states if business need supports and geography aligns with market.
Able to plan, organize and make presentations.

Nice To Haves

Hands on home or alternate site infusion or discharge planning experience
Experience growing service provider partnerships

Responsibilities

Evaluate, educate, and train patients, caregivers, and facility staff about how OCH services & products will be facilitated in an alternative site, in-home, or virtually in order to ensure successful transition of patients to an Option Care Health delivery model.
Conduct patient assessments and evaluations to determine patient viability to join the OCH care delivery model.
Partner with, and coordinate with the OCH sales team to understand clinical transition educational needs, and to develop improvements aimed at increasing patient transition volume.
Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
Provides proper documentation of education utilizing OCH applications and technology.
Coordinates the transition of patients from hospital to home or alternate care settings by collaborating with facility staff, providers, and internal teams to ensure timely discharge, therapy education, and continuity of care.
Provides in-person patient and caregiver education, gathers pre-admission and insurance information, and facilitates the initiation of services to support safe and effective care at home.