About The Position

The Clinical Care Technician works under the supervision of a professional nurse and collaborates to meet patient needs within the scope of the role. The position assists with direct patient care, provides environmental support, and promotes patient safety on designated units and other units as needed. The technician completes and maintains competencies in role-specific skills and supports a patient- and family-centered model of care. In the Adult Medical/Surgical Float Pool, technicians care for patients across Adult Medical/Surgical units, including the ICU and Emergency Room. Assignments may also include 1:1 observation of at-risk patients and virtual patient monitoring in the tele-sitter office, including verbal redirection. The position involves varied night shifts and an every-other-weekend rotation, totaling 36 hours per week.

Requirements

  • High school diploma or equivalent.
  • Basic Life Support (BLS) certification.
  • Certifications relevant to the department and type of care provided may be required.
  • Ability to read, write, and comprehend medical terminology.
  • Excellent interpersonal and organizational skills.
  • Ability to work with detailed, confidential material.
  • Computer experience.
  • Ability to demonstrate the knowledge and skills necessary to provide age-appropriate care.

Nice To Haves

  • Current Certified Nursing Assistant (CNA) or Medical Assistant (MA) certification.
  • Completion of Nursing Fundamentals in an accredited nursing program.
  • One year of related experience as a Nursing Assistant (NA), Patient Care Assistant (PCA), Critical Care Tech (CCT), or Patient Care Tech (PCT).
  • Acute care experience.

Responsibilities

  • Assist the professional registered nurse with functional patient care, perform delegated tasks, and communicate findings and concerns to the nurse.
  • Assist patients with activities of daily living and care procedures safely, efficiently, and respectfully, maintaining patient dignity and using proper body mechanics.
  • Greet patients, families, visitors, and staff according to service standards; respond promptly to patient and family requests and seek nurse supervision as needed.
  • Collect, record, and communicate patient clinical data to the assigned nurse in a timely manner.
  • Prepare rooms for admission, transfer, and discharge, ensuring standardized equipment is ready for use.
  • Transport or accompany patients to other hospital areas as needed; act as a sitter at the nurse’s request and follow sitter guidelines to support patient safety.
  • Provide comfort measures, including positioning, changing linens, and back rubs.
  • Promote patient activity by assisting with mobility and range-of-motion exercises as assigned.
  • Set up for procedures as requested by nursing or medical staff.
  • Clean and discard used equipment and supplies according to procedures.
  • Collect specimens, perform specimen testing while maintaining Standard Precautions, and prepare specimens for the laboratory.
  • Maintain biomedical equipment, check par levels and working order, and send malfunctioning equipment to Medical Engineering according to procedure.
  • Clean wounds and apply DSD after the nurse has assessed the wound.
  • Perform 12-lead EKGs.
  • Connect monitoring equipment to patients under the direction of the nurse.
  • Care for patient belongings and complete belongings lists.
  • Prime intravenous tubing with solution containing no medication.
  • Perform and document patient admission, transfer, and discharge tasks as requested by the nurse.
  • Answer call lights, seek appropriate personnel or action, and perform hourly rounding according to established guidelines.

Benefits

  • Tufts Medicine describes a comprehensive Total Rewards package supporting health, financial security, and career growth.
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