Clinical Care Supervisor - Surgical Services

Hennepin Healthcare•Minneapolis, MN

8d•Onsite

About The Position

We are currently seeking a Clinical Care Supervisor to join our Surgical Services team. This is a full-time role working 1.0 FTE (80 hours/pay period) working primarily daytime hours, and on call per the department policy. Under the direction of the Nurse Manager or Director and in collaboration with others, the Clinical Care Supervisor may be responsible for the day-to-day unit operations, clinical care, and / or education processes for the unit/department. Duties may include staff supervision, patient flow, staff education, orientation and competency assessment, clinical care excellence, financial stewardship, performance improvement, coordination of patient care and safety, and serving in the Charge Nurse role.

Requirements

Bachelor’s degree in Nursing is required
Two (2) years of pertinent clinical experience in applicable clinical area/role
Possession of a valid license as a Registered Nurse issued by the Minnesota Board of Nursing

Nice To Haves

Master’s degree
Leadership and supervisory experience
Skilled in overseeing the efforts of individuals within the department
Ability to effectively involve department staff in the application of quality measurement and improvement tools
Skilled in fostering a positive workplace culture and building inclusive workplace teams
Demonstrated ability to quickly learn new technologies and systems and provide instruction on complex processes
Capable of assisting managers with decisions and activities
Effective use of all Windows-based applications such as Word, Excel and Power Point
Ability to appropriately prioritize and carry out work
Ability to comfortably and effectively facilitate meetings and feedback sessions

Responsibilities

Supports strategies to achieve Hennepin Healthcare System (HHS) nursing vision and execute Patient and Family Centered Care for every patient, every experience, and every time
Provides leadership for developing and implementing the unit / department annual plan including monitoring scorecard indicators and updating the Visual Management Board (VBM)
Supports hospital and unit compliance with standards of care and regulatory requirements
Demonstrates knowledge of hospital and unit policies and procedures and participates in revising as assigned
Promotes exceptional care and service through partnerships with patients, families, and the interdisciplinary team
Understands and implements provisions of labor contracts
Maintains unit environment that is clean, safe, and healing for patients
Leads and participates in unit and organization-wide committees as assigned
Performs delegated duties as required
On-call duties as assigned and/or on a rotating basis will be on off-shifts, weekends, and holidays
Facilitates the initiation of, adoption of, and adaptation to change
Coordinates and tracks unit based orientation, competency assessment, and staff development in collaboration with the Professional Practice, Development, and Research Department (PPDR)
Articulates standards of professional nursing practice to staff through orientation, ongoing staff development, and staff coaching
Acts as a mentor to new staff to assist in development of critical thinking skills, organization skills, and decision making
Leads the preceptor program within the department and ensures competencies are complete, evidence-based, and up to date. Serves as a preceptor as needed
Supports learning and professional development at HHS through participation in central orientation and education activities
Assesses, plans, implements, and evaluates division wide and unit specific based orientation and education while incorporating adult learning principles
Maintains clinical competencies, documentation, and records of orientation and ongoing required education
Conducts educational needs assessment and develops a plan to meet the ongoing needs of the staff
Coordinates preceptor activities
Participates as a member of chair of organizational education and development initiatives, aimed at improving patient safety and excellence in nursing practice
Assists in managing unit operations to comply with financial targets
Supervises employees, including interviewing, hiring, evaluating, and performance management as directed by the manager
Functions as the Nurse Manager, when the manager is not present
Monitors the quality and safety of patient care provided and addresses issues proactively
Demonstrates leadership for monitoring and assuring safe, high quality patient care
Provides leadership and takes an active role in infection prevention within the department and organization
Assists in coordinating patient care with other nursing services, health services, and community health care agencies in order to maximize patient flow
Serves as resource for unit staff to resolve clinical care issues
Serves in the Charge Nurse role
Supports the integration of research and evidence based practice in the delivery of nursing care services