Clinical Care Manager, RN Hospice

VitalCaring GroupHouston, TX
Hybrid

About The Position

Guide Care. Support Families. Lead with Compassion When It Matters Most. Join VitalCaring – Where Your Passion Changes Lives. Hospice nursing is more than a specialty - it’s a calling. At VitalCaring, we walk alongside patients and families during one of life’s most meaningful transitions. As a Clinical Care Manager (RN) – Hospice, you are at the center of that experience—ensuring comfort, dignity, and compassionate care every step of the way. You’re not just coordinating care - you’re guiding families, supporting your team, and making sure every patient’s final chapter is met with respect, peace, and clinical excellence. Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations nationwide. What sets us apart isn’t just our growth - it’s our culture. We are grounded in purpose and driven by our values: trustworthy, capable, compassionate, proactive, and called. We invest in our people because they are the reason we deliver exceptional care. Be a Steady Guide for Patients & Families: Provide clarity, compassion, and support during end-of-life care - when it matters most. Lead the Plan of Care: Ensure every patient’s care is aligned with their goals, focused on comfort, dignity, and quality of life. Collaborate Across the Care Team: Work closely with physicians, social workers, chaplains, aides, and caregivers to deliver holistic hospice care. Own the Clinical Picture: You are the hub - connecting referrals, providers, and care teams to ensure seamless, timely care. Work-Life Balance That’s Real: Full-time salaried role with flexibility + 6 weeks PTO so you can recharge and continue showing up fully for others.

Requirements

  • Active RN license in state of practice
  • Graduate of an accredited nursing program (BSN preferred)
  • Previous Hospice or Home Health experience required, with strong understanding of end-of-life care
  • 2+ years of leadership, supervisory, or care coordination experience preferred
  • Proven ability to work within an interdisciplinary team environment
  • Strong clinical judgment, particularly in symptom management and patient comfort
  • Excellent communication skills - able to support patients, families, and care teams through complex and emotional situations
  • Valid driver’s license, reliable transportation, and current CPR certification

Responsibilities

  • Coordinate and oversee hospice patient care across the interdisciplinary team, including contracted providers
  • Serve as the central point of communication between physicians, caregivers, patients, and internal teams
  • Manage physician orders and ensure timely entry, approval, and alignment with the plan of care
  • Partner with Intake to support timely admissions and follow up on pending referrals
  • Continuously assess patient needs and ensure appropriate reassessment with any change in condition
  • Lead development, implementation, and updates of individualized hospice plans of care
  • Support patients and families through education, symptom management, and end-of-life care planning
  • Review clinical reports (occurrence, infection control, OnCall) and take appropriate action
  • Participate in and contribute to IDG meetings, supporting care planning and decision-making
  • Perform in-home visits as needed to support care delivery and team alignment
  • Ensure compliance with hospice regulations, documentation standards, and quality expectations
  • Identify trends or gaps in care and escalate to Branch leadership with recommendations

Benefits

  • Medical
  • Dental
  • Vision
  • Pharmacy Benefits
  • Virtual & Mental Health Support
  • FSAs & HSA
  • Supplemental Health & Life Insurance
  • 401(k) with Company Match
  • Employee Referral Program
  • Prepaid Legal Plans
  • Identity Theft Protection
  • Generous Paid Time Off
  • Pet Insurance
  • Tuition & Continuing Education Reimbursement
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