Clinical Care Coordinator - Twin Cities Orthopedics

Revo Health•Town of Lincoln, WI

2d•$43,356 - $65,020•Hybrid

About The Position

The Clinical Care Coordinator performs a variety of patient care and administrative responsibilities to support patients and providers. This is a full-time position working out of our Stillwater and Amery locations.

Requirements

High School diploma/GED or equivalent required
Transcription experience required, where applicable
Customer service experience
Ability to comply with company policies, procedures, practices, and business ethics guidelines.
Ability to comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
Demonstrate prompt and reliable attendance.
Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines. Prioritize workload effectively.
Communicate respectfully and professionally in face-to-face, phone and email interactions. Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.

Nice To Haves

Certified Medical Assistant (CMA), Certified Athletic Trainer (AT-C), or Certified Nursing Assistant (CNA); or equivalent experience preferred
Understanding of medical terminology, anatomy, and physiology strongly preferred
Knowledge of diagnostic procedures, pharmacology, and treatment assessments preferred
Administrative or medical office experience preferred

Responsibilities

Prepare, stock, and clean exam room
Room patients, obtain medical history and prepare for exam
Maintain an efficient, organized clinical flow
Assist with documentation of patient data into electronic health records system
Prep for injections, change dressings, apply durable medical equipment, and remove sutures/staples under provider direction
Application and removal of casts and splints
Ensure coding requirements are followed during entry of patient information
Provide patient educational materials
Assist with collection and processing of specimens
Act as a prescribing delegate to enter medical orders (i.e. medications, laboratory services, imaging studies and other auxiliary services into the computerized provider order entry (CPOE) into patient electronic records under the direct supervision of the provider
Assist Providers in procedure room with injections and minor procedures
Assist with medical supply inventory and ordering
Screen patient calls and respond to patient in a timely manner. Document all phone messages in the patient’s electronic chart
Provide communication and liaison between providers and patients
Schedule patient appointments, surgeries, and diagnostic tests.
Obtains referral and/or authorization requirements per insurance guidelines.
Provide follow up to patient inquiries, contacting provider as necessary
Process mail and correspondence
Coordinate the transmission and acquisition of patient records
Maintain Physician schedule, communicating changes appropriately
Prep for clinics - gather and verify pertinent patient information; compile patient medical data.
Build Physician schedule and maintain scheduling template
Transcription or medical scribing
Assist physician with legal practice, etc.
Assist in office with faxing/mail/forms for PCC team members working remotely
Coordinate and complete patient paperwork/forms
Manage tasks in the EMR by appropriately routing and completing them in a timely manner
Coordinate on-call consults, rounding, follow-up, etc.
Able to support multiple specialties
Any and all other duties as assigned