Connecticut Children's Care Network- Clinical Care Coordinator- Full Time

Connecticut Children's Medical Center•Hartford, CT

8d•Onsite

About The Position

Under indirect supervision, this role coordinates and provides comprehensive patient care and associated services within a defined specialty practice. The coordinator assesses patient/family needs, coordinates care and associated procedures or services for complex patients, and provides education to patients and families. They offer telephone advice based on protocol, acting as an advocate and resource for patients, families, and the health care team. This role also involves mentoring staff, delegating tasks, and collaborating with other healthcare providers, schools, and community services to meet patient/family needs.

Requirements

Graduate of an accredited Registered Nurse Program.
Current State of Connecticut Registered Nurse licensure required and maintained thereafter.
Current Basic Life Support (BLS) / CPR in adult, child & infant required and maintained.
Self-directed, autonomous, able to perform tasks with minimal oversight.
Working with clinical providers as a part of the multidisciplinary team.
Excellent written and verbal skills, time management and organizational skills.
Computer technology- experience with electronic medical records, familiarity with excel and data entry into program databases.
Patient/family teaching skills.
Competence in providing developmentally appropriate care and services.
Ability to work with families of all ethnic and socioeconomic backgrounds.
Ability to work collegially and collaboratively with all disciplines.
Ability to work within boundaries of professional practice.

Nice To Haves

BSN preferred.
Minimum 5 years pediatric nursing experience preferred.
Experience in working in clinical or community setting with children and families preferred.
Specialty licensure/certification may be required, as specified by department.

Responsibilities

Prioritizes, plans, and provides direct family-centered care to patients within the area of service throughout the continuum of care, utilizing time and resources effectively and efficiently.
Facilitates the flow of patients within the clinical practice.
Partners with child and family in evaluating outcomes.
Monitors, trends, and evaluates child/family responses to treatment throughout the scope of service.
Provides appropriate education to patient/family regarding all aspects of care, including telephone advice, based upon established protocols.
Serves as an advocate for parents and families.
Clearly documents all pertinent aspects of care, including a plan of care, a regular summary of patient status and family adjustment, unexpected events or changes in patient condition, medications, and monitoring of vital signs.
Complies with CCMC policies regarding appropriate documentation.
Adheres to current HIPAA Guidelines to ensure patient and family confidentiality is maintained.
Delegates aspects of care to peers and ancillary personnel to meet needs.
Serves as a resource to staff within the area of expertise.
Networks with the healthcare team by documenting and communicating comprehensive data, including complex child/family needs, to provide continuity.
Demonstrates knowledge of the age-related differences and needs of patients in appropriate, specific populations from neonate through adolescence and applies them to practice.
Demonstrates cultural sensitivity in all interactions with patients/families.
Values cultural diversity and other individual differences in the workforce.
Demonstrates support for the mission, values, and goals of the organization through behaviors that are consistent with the CT Children’s standards.
Performs other related responsibilities as assigned.
Travels to satellite locations to support departmental demands as needed.