Clinical Care Coordinator - LPN/MA

Be Well Clinical Studies•Lincoln, NE

3d•$45,000 - $65,000•Hybrid

About The Position

Be Well Memory Center is a patient-centered healthcare organization dedicated to cognitive health, specializing in the care of individuals with dementia, Alzheimer’s disease, and related memory disorders. We offer personalized patient care in a calm, supportive, and boutique-style environment. The Clinical Care Coordinator (LPN/MA) plays a critical role in supporting providers and delivering high-quality, patient-centered care within a specialty cognitive clinic setting. This role is responsible for coordinating clinical care, performing patient assessments, managing diagnostic and treatment workflows, and ensuring accurate documentation and compliance with clinical protocols. The position works collaboratively with physicians, nurse practitioners, and interdisciplinary teams to support patients with complex, chronic conditions, including dementia and Alzheimer’s disease.

Requirements

Active LPN license or Certified/Registered Medical Assistant (CMA/RMA) required
Strong clinical skills, including venipuncture and patient assessment
Experience with EMR systems and clinical documentation
Knowledge of medication management and prior authorization processes
Ability to manage multiple workflows in a fast-paced clinical environment
Strong communication and patient education skills

Nice To Haves

Experience in neurology, geriatrics, memory care, or chronic disease management preferred
Experience with cognitive testing tools (MoCA, MMSE, SLUMS)
Familiarity with specialty medication workflows and infusion coordination
Experience working with complex patient populations and caregivers
Strong organizational and care coordination capabilities

Responsibilities

Screen and assess patients prior to provider visits
Obtain and document vital signs, medication histories, and cognitive assessments
Administer standardized cognitive testing (MoCA, MMSE, SLUMS, etc.)
Perform venipuncture and maintain strong phlebotomy competency
Assist providers during patient visits and clinical procedures
Provide patient and caregiver education related to diagnoses, medications, and disease progression
Support long-term care planning for complex patient populations
Order and coordinate diagnostic imaging (MRI, PET scans) and laboratory services
Coordinate care with radiology, infusion centers, pharmacies, laboratories, and external specialists
Place medication and treatment orders per provider direction
Manage medication schedules, refills, and prescription requests
Complete medication prior authorizations (e.g., CoverMyMeds)
Monitor laboratory and imaging results and communicate findings to providers
Facilitate referrals and obtain required referral authorizations
Review and obtain outside medical records
Triage patient phone calls, portal messages, and email communications
Answer patient and family questions regarding care plans and follow-up
Schedule appointments, diagnostic testing, and specialty referrals
Assist with incoming referrals and patient intake coordination
Maintain accurate, timely documentation in the electronic medical record (EMR)
Ensure compliance with clinic protocols, regulatory requirements, and clinical workflows
Track quality metrics and patient follow-up compliance
Coordinate closely with billing to support accurate service documentation
Collaborate closely with physicians, nurse practitioners, and clinical staff
Support clinic operations through coordination, communication, and adaptability
Contribute to a patient-centered, team-based care environment