Clinical Care Assistant
About The Position
CarePath Injury Centers is seeking a part-time to potential full-time Clinical Care Assistant for our injury, accident, and pain management practice. Our mission is to deliver an all-in-one, best-in-class therapy center for those suffering from injuries, accidents, and pain-related conditions. We are looking for a detail-oriented Clinical Care Assistant who is passionate about helping those in need and creating a welcoming environment. You will work closely with the medical professionals in the office and will be responsible for patient check-in, confirmation calls, following up on no-shows, acquiring and uploading paperwork into patient charts, and other administrative tasks. An effective communicator, reliable, and eager to learn/adapt will do well in this role.
Requirements
- Bachelor's degree in health related field, preferred.
- Ability to learn office operations from front desk to patient clinical care.
- Familiarity with EHR systems.
- Ability to learn and operate an EHR (Electronic Health Records System).
- Ability to effectively communicate with in-office personnel, patients, and other company members.
- Ability to take and follow direction from supervisors.
- Able to commute to Hazleton, PA on a daily basis with reliable transportation.
- Team oriented attitude with willingness to support our clinical team and learn various aspects of the office.
- Knowledge of treating patients in the injury and accident space preferred.
- Background check authorization & required documents must be completed prior to onboarding.
- Candidate must reside in Pennsylvania.
Nice To Haves
- Bilingual in English and Spanish is required!
Responsibilities
- Create a welcoming environment for patients and greet them when they walk in.
- Maintain knowledge of a variety of the field's concepts, practices.
- Patient check-in and paperwork, check-out and scheduling within our EHR system.
- Following up with patients due to no-shows, cancellations, etc.
- Answering and directing phone calls, scheduling patients in the EHR system, retrieving patient records, calling for PIP or case status updates, making detailed notes in the appointments of our EHR system, obtaining patient records, following sanitary protocols, cleaning up exam rooms/main office area as needed.
- Creating a kind, welcoming, supportive and helpful atmosphere to both the patients and staff members.
- Helping grow the patient base and practice through exceptional care & service.
- Effectively communicating with office staff members, and with supervisors.
- Learn & execute documentation standards for different providers.
- Learn & execute sterilization protocols, injection prep.
- Learn how to operate a fluoroscopic c-arm machine.
- Learn how to oversee patients during the rehabilitative exercises in-office.
- Other duties that arise as the office needs.
Benefits
- More benefits with full-time work when transitioning
- Opportunity to work in and grow with a growing company in the healthcare industry
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
