Clinical Care Assistant

Ohio ENT & Allergy PhysiciansColumbus, OH
Onsite

About The Position

We are seeking a highly motivated individual with a passion for providing excellent patient care to join our team as a Clinical Care Assistant. This role involves greeting patients, taking vital signs, rooming patients, completing chart documentation, cleaning exam rooms and instruments, answering phones, and returning calls promptly. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization.

Requirements

  • A minimum of 1 year experience in a medical office environment desired
  • Excellent oral and written communication skills required
  • Knowledge of practice management software, timekeeping software and EHR packages
  • Knowledge of Microsoft Office software required
  • Adheres to all HIPAA privacy and security regulations and guidelines
  • Must be aware of and comply with all OSHA standards and guidelines

Responsibilities

  • Greeting patients
  • Taking vitals as needed
  • Rooming the patient
  • Completing chart documentation
  • Cleaning exam rooms
  • Cleaning instruments/scopes
  • Answering phones and returning calls in a timely manner
  • Appropriately documents patient’s chief complaint in medical record
  • Verify all test results are ready for the physician
  • Clean instruments per protocol and maintain clean work area
  • Assists in tracking medical and office supplies
  • Distributes/Routes faxes, test results, referral letters, etc. as necessary
  • Answer incoming phone calls and returns patient calls in a timely manner
  • Manages EMR desktop and alerts/flags
  • Assist physicians during procedures
  • Prepare and date sterile kits per protocol
  • Provides discharge instruction/education to patients
  • Reviews handouts with patients

Benefits

  • Med/Dental/Vision
  • Paid Personal Time
  • Paid Holidays
  • 401K
  • Paid STD/LTD/Life
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