Clinical Audit Specialist - Utilization Management

CareSourceDayton, OH
$62,700 - $100,400Onsite

About The Position

The Clinical Audit Specialist - Utilization Management is responsible for conducting retrospective and focused audits of medical necessity determinations to ensure accuracy, regulatory compliance, and alignment with evidence-based clinical criteria. This role serves as a subject matter expert in medical necessity criteria to evaluate utilization management decisions across physical and/or behavioral health services and provide recommendations to improve consistency while ensuring adherence to state, federal, accreditation, and organizational requirements.

Requirements

  • Associates of Science (A.S) in Nursing (ASN) required
  • Five (5) years of clinical or related healthcare industry experience required
  • Two (2) years Utilization Management/Utilization Review for Commercial, Medicaid, Medicare populations required
  • Demonstrated experience applying evidence-based criteria, including MCG and InterQual required
  • Managed Care experience required
  • Current, unrestricted Registered Nurse (RN) Licensure in state(s) of practice required
  • Advanced knowledge of medical necessity review process
  • Strong proficiency in application and interpretation of evidence-based criteria
  • Understanding of Medicaid, Medicare, and/or Commercial regulatory requirements
  • Ability to analyze complex clinical documentation and identify risk exposure
  • Proficient in navigational and data entry skills, Microsoft Outlook, Word, Excel
  • Strong communication and collaboration skills- oral and written, professional and respectful
  • Ability to exercise independent and sound judgment in decision making with a high level of critical thinking
  • Detailed-oriented with strong analytical skills
  • Excellent organizational and time management skills
  • Ability to manage multiple priorities concurrently
  • Excellent follow-through skills and attention to detail
  • Culturally competent, member centric, and customer focused
  • Proper grammar usage and phone etiquette
  • Exhibits change resiliency

Nice To Haves

  • Bachelor of Science (B.S) in Nursing (BSN) preferred
  • Experience conducting retrospective reviews, quality audits, or compliance reviews preferred
  • Experience with analysis, data and reporting preferred
  • Multi state licensure required within 6 months of hire, if offered in home state
  • MCG Certification(s) is required or must be obtained within six (6) months of hire

Responsibilities

  • Conduct retrospective and targeted audits of utilization management medical necessity determinations including pre-service, concurrent, and post service reviews.
  • Evaluate application of evidence-based clinical criteria (MCG, InterQual) and adherence to medical and administrative policies in utilization management determinations.
  • Assess clinical documentation, rationale for determinations, and compliance with regulatory and contractual and accreditation requirements.
  • Analyze audit findings to identify trends, inconsistencies, and systemic issues in medical necessity decision-making and utilization management processes.
  • Prepare comprehensive audit reports summarizing findings, identified risks, and recommendations for corrective action and process improvement to leadership.
  • Collaborate with Medical Directors, UM leadership and UM Operational teams to address complex audit findings.
  • Provide support for internal and external audit readiness by collaborating with UM Operations to ensure compliance with state, federal, CMS and accreditation standards.
  • Participate in policy review and process improvement initiatives to strengthen the accuracy, consistency, and defensibility of medical necessity determinations.
  • Maintain current knowledge of regulatory requirements, clinical guidelines, and organizational policies impacting utilization management and audit practices.
  • Conduct independent research and analysis to identify opportunities for improvement and recommend evidence-based solutions.
  • Work collaboratively with internal stakeholders to support organizational goals and quality improvement initiatives.
  • Perform any other job related duties as requested.

Benefits

  • In addition to base compensation, you may qualify for a bonus tied to company and individual performance.
  • We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.
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