Clinical Associate
Benecard Services Inc.•Bonita Springs, FL
•Onsite
About The Position
Under the direction of the Clinical Operations management, Clinical Operations Associate is responsible for working all operational tasks related to a clinical request for a Commercial member.
Requirements
- Prior experience in the pharmaceutical, healthcare, or managed care industry required.
- Ability to multi-task and use various systems efficiently.
- Must have high school diploma
- Must possess exceptional professional verbal and written communication skills in the English language
- Must be dependable, outgoing, and personable
- Must exhibit aptitude in PC based software which facilitate written communication via mail or electronically (Excel & Word) as well as be able to adapt to new applications as required
Nice To Haves
- Pharmacy technician experience preferred.
- Customer service/phone experience preferred.
Responsibilities
- Review clinical requests from pharmacies, prescribers, members, or other entities to determine the appropriate required action.
- Perform outreach to pharmacies, members, or prescribers telephonically for purposes of gathering or providing information.
- Accept incoming calls from prescribers to gather and document information.
- Review information from other departments and take appropriate actions.
- Enter overrides and generate notice of decision letters.
- Other duties as assigned.
Benefits
- Competitive salary
- Vacation and Sick/Personal Time
- Medical Insurance
- Hearing Program Discount
- Short- & Long-Term Disability Insurance
- Life Insurance
- Flexible Spending Account
- 401(k)
- Employee Referral Program
- Employee Recognition
- Tuition Reimbursement
- Professional Development Training
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
