Clinical Associate

Carilion New River Valley Medical Center•Christiansburg, VA

1d•Onsite

About The Position

As a clinical associate, you will provide basic clinical services to patients and clerical support to the unit health-care team. This role involves welcoming and assisting patients and visitors, coordinating patient flow, scheduling procedures, and potentially assisting with medical records and patient care tasks. You will also be responsible for maintaining equipment, transporting patients and supplies, answering calls, and managing office supplies. Additionally, you will monitor the cleanliness of common areas, perform safety rounds, and assist with regulatory compliance.

Requirements

High school graduate or GED.
No prior experience required.
AHA BLS-HCP required.
Effective interpersonal, communication, and team-working skills.
Must be organized and self-motivated.
Must have knowledge of office procedure and equipment.

Nice To Haves

Critical Access Area - Certified Nursing Assistant is required.

Responsibilities

Welcome and assist patients and visitors with registration.
Assist with patient admissions, transfers, and discharges.
Coordinate patient flow into/out of area using department/unit specific software and Intranet.
Schedule patient therapeutic and diagnostic procedures.
Review medical records for outstanding orders and notify nurse of stat orders and medication changes.
Clean unit-based equipment and gather supplies needed to operate equipment between patients as needed.
Transport patients, supplies, specimens, and equipment within the facility.
Assist with chart audits.
Perform unit-based patient care tasks for patients.
Participate in the sitter process.
Interact with patients, visitors, physicians, and other health professionals.
Answer incoming calls via telephone and patient call system.
Route calls as needed and take messages.
Provide scheduling coverage support for department/unit staff scheduling, including back up coverage.
Operate and maintain general office equipment.
Order department/unit supplies and equipment and stock/organize supplies.
Serve as a resource for department/unit software system.
Monitor cleanliness of waiting and break rooms and perform safety/environmental rounds.
Assist with maintaining regulatory compliance in unit.