Clinical Associate 2nd Shift Thursday - Monday

Cumberland Heights Foundation • Nashville, TN

5d • Onsite

About The Position

Cumberland Heights is seeking a Clinical Associate to join their team. This role is crucial in supporting counseling staff by providing direct and indirect services to patients and their families, fostering a safe and therapeutic environment. The Clinical Associate plays a key part in assessing patient needs and encouraging their active involvement in their treatment and recovery journey. Cumberland Heights is dedicated to providing high-quality care for individuals and families affected by chemical dependency, focusing on the physical, mental, emotional, and spiritual aspects of recovery within a supportive community.

Requirements

• High school diploma or GED is required
• Intermediate computer skills including Microsoft (Outlook, Word and Excel)
• Ability to quickly learn and use various clinical software.
• Ability to problem-solve, analyze, and interpret information.
• Ability to adapt to changing circumstances and patient needs in a fast-paced environment.
• Ability to analyze complex situations and make crucial decisions while also knowing when consultation is needed.
• Ability to be open and culturally sensitive to a wide variety of patients’ experiences.
• Excellent written and oral communication skills with the ability to effectively speak, read and write in English.
• Ability to interact with patients and co-workers in a collaborative and courteous manner while providing guidance, instruction, and/or training.
• Ability to model/teach the 12 Step programs and philosophy.
• Reacts productively to change.
• Ability to deescalate a person in crisis in a calm and supportive manner; work calmly and professionally in stressful situations and ally with people in crisis.
• Ability to present to hostile or disinterested groups.
• If recovering, eighteen months of verifiable abstinence required

Nice To Haves

• Bachelor’s degree preferred
• One (1) year experience in addictions treatment preferred
• CPRS certification is preferred but not required.
• Valid Tennessee Driver’s License preferred (may use company van to transport patients)
• active participation in a twelve-step program preferred

Responsibilities

• Provides information, including formal and informal orientation, to patients or family members regarding clinical programs and services including content, schedules, guidelines, etc.
• Helps to create a welcoming, safe and healing environment is maintained for each patient and family throughout the continuum of care.
• Assists counseling staff with assessment, both initial and ongoing, by data collection and direct observation of the patient and/or family within the therapeutic milieu.
• Assists in performing luggage and personal property searches.
• Provides addiction and recovery related psycho-education to individuals, groups, and families as assigned, as well as facilitating and/or coordinating community groups, in-house and outside 12 step meetings, and 12 Step discussion/study groups.
• Transports patients to 12 Step meetings and/or other therapeutic recreation activities as assigned, operating company vehicles within the guidelines of the Fleet Management Safety Program.
• Assists Activities Services staff members with recreation, art, music, and adventure based therapies as assigned.
• Manages the patient community as a therapeutic milieu, holding patients and families accountable for behavior consistent with community guidelines and recovery.
• Intervenes in clinical and community crises in such a manner as to use crises for therapeutic value.
• Assists in de-escalation and management of crises, including performing CPR and First Aid as needed
• Participates in team meetings, treatment plan reviews, staff meetings, and quality management teams, as assigned
• Documents pertinent clinical information into the electronic patient record.
• May assist in providing transportation for admitting and existing patients.
• Recommends ways to improve the quality and delivery of services.
• Ensures proper handling and distribution of company funds.
• Maintains confidentiality of company and patient information.
• Reacts productively to change.
• Performs other duties as assigned.

Benefits

• Medical, Dental and Vision effective 1st day of month following 28 days of employment
• Employer Contribution for Health Saving Account or Health Reimbursement Account
• 401K with Company match and eligibility after 90 days of employment
• Paid Time Off (PTO) accrual beginning day (1) one and up to 20 days of PTO the first year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED