The Clinical Associate performs clinical and clerical support. provides basic technical clinical services and clerical support in the delivery of quality patient care as directed by licensed staff, physician or mid-level practitioner. performs basic clinical services relating to the care, cleanliness, safety, and comfort of patients. The Clinical Associate may be approved with phlebotomy tasks with the proper certfication, department need and leadership consent. Cardiovascular PACU (CVPACU) and PAPA (CVPAPA) provide comprehensive preoperative and recovery services for cardiovascular and thoracic operating rooms. CVPAPA and CVPACU services as a multicultural patient population ranging from adolescents to geriatrics with suspected or confirmed cardiovascular disease. The complexity of our patient is due to the prevalence of multipole comorbidities: cardiovascular, diabetes, peripheral vascular, lung disease, and renal disease. This position is full time, working day shift Monday - Friday. The Clinical Associate Performs clinical and clerical support. Provides basic technical clinical services and clerical support in the delivery of quality patient care as directed by licensed staff, physician or mid-level practitioner. Performs basic clinical services relating to the care, cleanliness, safety, and comfort of patients. The Clinical Associate may be approved with phlebotomy tasks with the proper certfication, department need and leadership consent. Will also be required to perform other department/unit specific tasks. Exhibits competent knowledge of EMR and assists with chart audits. Reviews medical record and provider orders. Orders department/unit supplies and equipment and stocks/organizes supplies. Collects patient assessment data to include height, weight, vital signs, chief complaint/symptoms, current medications, etc. for assessment by licensed staff Processes equipment between patients as needed (cleans unit based equipment and gathers supplies needed to operate equipment). Operates and maintains general office equipment. Transports patients through building. Assists with maintaining regulatory compliance (refrigerator, code cart checks, glucose meters, equipment room storage, etc.). Provides basic nursing care and performs advanced technical skills according to established standards. Provides support for department/unit staff scheduling, including lunch assignments. As competencies are appropriate, will manage admissions, transfers, and discharges. Coordinates patient flow into/out of area using department/unit software and Intranet. Serves as “face” of the unit, adheres to dress code and exhibits service excellence behaviors at all times. Demonstrates excellent telephone etiquette and interpersonal skills when answering phones and interacting with patients, visitors, physicians, and other health professionals. Receives and screens incoming calls via telephone and patient call system. Routes calls to appropriate individuals and takes messages accurately. Serves as a resource for department/unit software system. Clinical Associates may be assigned to transports patients independently monitoring the patient's condition in route and during procedures. May monitor and interpret EKG rhythms. Utilizes transportation algorithm to determine appropriate follow-up for emergent and /or urgent patient needs. Clinical Functions May perform unit-based patient care tasks for patients per competencies if trained (define tasks). Participates in the sitter process (if competencies appropriate). Competencies appropriate for monitor tech, if deemed necessary in specific department: Observes cardiac monitors as assigned. Interprets and documents rhythm patterns on a routine basis. Reports arrhythmias and significant rate and rhythm changes to the RN. Completes documentation/placement on monitor flowsheet and files in paper chart. Applies monitoring equipment to patients and ensures correct functioning. Contributes to the orientation and career development of others. As a team member, demonstrate respect, dignity, kindness, and empathy in each encounter with patients, families, visitors, and other employees. Champions Carilion's mission, vision, and values; comply with the policies and procedures, ethical standards and code of conduct set forth by the company.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED