Clinical Associate II - San Diego, CA (Orange County)

AngioDynamics • San Diego, CA

5d • Onsite

About The Position

AngioDynamics is a leading provider of innovative medical devices dedicated to improving patient outcomes. We focus on developing disruptive technologies that address unmet patient needs and support healthcare providers globally. Our commitment to quality, innovation, and operational excellence, combined with extensive employee training, makes us a leader in the medical device industry. We offer a comprehensive benefits plan to support the health and wellness of our employees and their families.

Requirements

• Bachelor’s Degree in a related field of study, or equivalent work-related experience.
• 5 years of demonstrated experience in a clinical or sales setting in interventional radiology, cardiac catheterization lab, or surgery.
• Must be able to work flexible hours and travel when needed.
• Must have a technical aptitude; be able to discuss & explain complex technical product information.
• Effective communication skills, including ability to interact with medical staff, Sales, Marketing, and other internal teams.
• Effective teaching skills with ability to translate complex instructions clearly.
• Ability to work with precision, accuracy, and high attention to detail.
• Ability to analyze and recommend changes to training documents.
• Ability to construct an effective training programs.
• Proficient in Microsoft Office.
• Exceptional interpersonal skills.
• Strong organizational skills.
• Strong communication skills (written and verbal).
• Ability to effectively communicate both internally and externally.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to frequently lift and/or move up to 15lbs.
• Ability to occasionally lift and/or move up to 50lbs.
• Ability to regularly sit or stand for extended periods of time.

Nice To Haves

• Clinical work experience in Cardiology within the medical device and/or pharmaceutical industry (clinicals/sales) preferred.
• RCIS, RT, RN, PA, CCP, RA, ARNP or similar clinical credentialing certifications preferred.

Responsibilities

• Perform essential duties satisfactorily to support AngioDynamics CV-A products.
• Educate current and potential customers on products and therapies.
• Provide clinical education and technical support to customers.
• Conduct case coverage, follow-up, support, and troubleshooting.
• Provide customer service and education for CV-A products.
• Support sales strategy by converting and growing business.
• Assist the Sales team in growing sales and establishing market share within the assigned territory.
• Maintain current knowledge of assigned products, services, and competitive products and disease states.
• Attend internal/external education meetings and read professional journals to enhance skills and clinical competency.
• Provide clinical support and training for RFT-A products.
• Stay current on the latest clinical data relating to all RFT-A products.
• Educate the Sales Team on clinical data and new developments regarding RFT-A products, highlighting clinical benefits and patient safety.
• Demonstrate clinical differences and patient outcomes between RFT-A products and competitive products.
• Support regional sales strategy and work with the sales manager to execute business plans.
• Build partnerships with Key Opinion Leaders (KOLs) and high-volume Interventional Cardiologists, Vascular Surgeons, and Interventional Radiologists.
• Educate and train physicians, hospital personnel, and office staff on technical matters related to products and therapies through one-on-one sessions, in-service programs, seminars, and symposiums.
• Engage in basic market development activities as needed.
• Provide training, implementations, and support for new product launches to customers and internal teams.
• Perform ongoing assessment of customer needs and problems through call reports, input from field specialists, and on-site training.
• Document and provide written solutions to recurring problems, including input for training tools and provisions.
• Identify and solve complex or unusual customer issues in a timely manner.
• Identify the need for field protocols using CV-A products.
• Facilitate knowledge capture and sharing within the area of expertise.
• Manage compliance with all relevant regulatory/legal requirements.
• Build quality into all aspects of work by maintaining compliance with all quality requirements.

Benefits

• Comprehensive benefit plan that supports the overall health and wellness needs of our employees and their families.
• Eligible for participation in a Sales Incentive Compensation Plan. Actual incentive opportunity will be based on performance and the eligible target incentive.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level