Clinical Assistant - Orthopedics/Sports Medicine

Mayo Clinic•Jacksonville, FL

4h•Onsite

About The Position

The Clinical Assistant facilitates patient visits and supports the health care provider by anticipating and responding to patient needs and requests of the health care team. This role allows care providers to focus on patient care by coordinating details of patient visits, including managing the daily activities of care providers in a multispecialty medical practice, preparing patients, completing pre-examination record information, and managing the flow of patient materials. The assistant is also responsible for obtaining or verifying patient demographics, advising patients of scheduling delays or changes, and serving as a direct contact and resource to the patient. Additionally, the position involves performing related clerical duties such as processing prior authorizations (including fax and on-line requests) and processing patient appointment communications and related materials.

Responsibilities

Facilitate patient visits
Support the health care provider by anticipating and responding to patient needs and requests of the health care team
Coordinate details of patient visits
Manage daily activities of the care providers in a multispecialty medical practice
Prepare patients
Complete pre-examination record information
Manage the flow of patient materials
Obtain or verify patient demographics
Properly advise patients of scheduling delays or changes to the appropriate individuals
Serve as a direct contact and resource to the patient
Perform related clerical duties such as processing prior authorizations which may include fax and on-line requests
Process patient appointment communications and related materials