Clinical Assistant/ Medical Assistant, Dermatology

St. Luke's University Health Network•Allentown, PA

51d

About The Position

The Clinical Assistant, Dermatology supports patient care throughout the clinical visit, including patient check-in, rooming, scribing during the visit, check-out, and follow-up coordination. The role works closely with physicians, nurse practitioners, and physician assistants under the supervision of the practice manager, and demonstrates the organization’s values while supporting its clinical and organizational priorities.

Requirements

High school diploma or equivalent.
One year of clinical experience or graduation from a Medical Assistant program.
Current BLS/CPR certification, or certification obtained within 60 days of hire, through the American Red Cross or American Heart Association.
Ability to meet the role’s physical and sensory requirements, including extended sitting, standing, and walking; continual finger use; occasional lifting up to 25 pounds; occasional pushing of supply carts up to 30 pounds and wheelchairs carrying patients weighing up to 325 pounds; regular stooping, bending, and reaching above shoulder level; and adequate hearing and vision.

Nice To Haves

Two years of experience in a similar healthcare setting is preferred.
Customer service experience is strongly preferred.

Responsibilities

Conduct pre-visit planning by reviewing and updating patient medical records with recent test results and correspondence, and determining needed services according to practice protocol.
Consult with the provider about incomplete patient tests, consultations, or orders before the visit.
Prepare patients for examinations and escort them to exam rooms; obtain height, weight, and vital signs; update medication lists, allergies, and personal, family, and social history; ask about smoking status; and record the reason for the visit.
Document patient information in the Electronic Medical Record according to entity guidelines and enter provider orders as instructed, accurately and promptly.
Clarify and correct documentation under provider direction, and notify the provider when the chart is complete and ready for review and sign-off.
Provide other patient care services as needed, including keeping exam rooms clean and maintaining clinical supplies, equipment, and instruments; clean and autoclave contaminated instruments.
Dispose of biohazardous and regular waste according to practice protocol.
As appropriate, assist with outpatient testing schedules, procedure pre-certification, and referral processing; respond to patient communications; refill medications according to practice protocol; and provide visit-related information to patients.
Coordinate with providers or Care Coordinators regarding hospital discharges, emergency department visits, consulting physicians, community resources, disease management, patient self-management, education, individualized care plans, and follow-up to support compliance with recommendations, medications, laboratory work, testing, and specialist visits.
Perform other related duties as assigned to support department and organizational priorities.