Clinical Assistant

Urology of Indiana LLCGreenwood, IN
Onsite

About The Position

To directly manage and support a busy and efficient Urologic clinical and surgical practice.

Requirements

  • Medical Assistant, LPN, or RN Certification preferred.
  • One - two years previous clinical experience recommended.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine correspondence.
  • Ability to speak effectively before individuals or groups of people.
  • Ability to calculate basic figures and amounts.
  • Ability to apply concepts of basic algebra and geometry.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Thorough knowledge in computer information systems.
  • Strong written and oral communication skills
  • Demonstrate a positive, cooperative and professional attitude towards co-workers and public.

Responsibilities

  • Answer incoming patient calls and clinical questions
  • Use clinical judgement to answer patient questions
  • Involve or notify MD if clinically relevant or needed
  • Direct patient as to next action needed
  • Work with available mid-levels
  • Manage patient portal communications
  • Call patients with lab and imaging results
  • Be able to explain and answer questions regarding results
  • Manage physician schedule
  • Coordinate clinic and surgery time
  • Assist with days out and vacation time scheduling
  • Assist with work-in patients and time back in office
  • Assist with scheduling new and work-in patients
  • Assist with pre-certification of imaging and medications
  • Assist and coordinate FMLA
  • Assist with professional communication with other practices and health care facilities relating to referrals, imaging, medical records
  • Work and thrive in a team environment with other clinical staff
  • Integrate with other triage and surgery scheduling when appropriate.
  • Review and prep results in PAQ for physician review
  • Coordinate with physician follow-up notification and action of results
  • Schedule additional appointments and testing based on results with appropriate coordination, precertification, referrals
  • Schedule inpatient and outpatient procedures for physician practice
  • Coordinate dates of procedure with patient and physician
  • Coordinate pre-op work, testing, and clearance
  • Oversee communications to family and patient regarding surgery process
  • Oversee necessary record and health information transfer to hospital and surgery center
  • Prepare history and physical surgical consent, relevant clinical information for day and procedure
  • Coordinate post-operative follow-up appointments and any additional imaging/testing
  • Assist with management and collection of imaging date
  • Maintain patient safety and confidentiality at all times.
  • Maintain communication with front desk regarding physician schedule.
  • Attend required annual training for OSHA and CPR training.
  • Other duties as assigned.

Benefits

  • Competitive compensation
  • Comprehensive medical, dental and vision plans
  • HSA / FSA
  • 401(k) matching
  • Employee Assistance Program (EAP)
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