Clinical Assistant

LASIK MD•Edmonton, AB

7d•Hybrid

About The Position

Working in a LASIK MD clinic (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential. Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.

Requirements

Comfortable with computers, technology, and Microsoft 365.
Interest in the medical field and a passion for delivering excellent customer service.
Ability to connect with others and quickly build trust.
Ability to work in a fast-paced, dynamic work environment.
Ability to work in a team and excel at multi-tasking.
Comfortable traveling between our LASIK MD South, LASIK MD North West locations as business needs shift.
Motivation and desire to learn.

Nice To Haves

Knowledge of EMR systems is an asset.
Experience in the health care field is considered an asset (ex: medical assistant, physiotherapy assistant, optometry assistant, orderly, dental assistant, pharmacy lab technician, sterilization assistant, animal health technician assistant, veterinary assistant, etc.).

Responsibilities

Assist during the pre-op exams and fill the patient’s charts accurately.
Answer patient’s questions and ensure the best service.
Work closely with Optometrists.
Conduct pre-operative and post-operative tests for patients.
Update the appointment system after every patient's consultation.
Schedule and confirm post-operative appointments by telephone.
Receive cross-training for the Receptionist role upon completion of initial training.
Support the organization’s Risk Management program by identifying and promptly reporting patient safety concerns, incidents, or potential risks to clinic management, to assist in the organization’s overall efforts to identify, report, and mitigate risks.