Clinical Assistant-.9 FTE
About The Position
The clinic assistant will be responsible for helping to improve the quality of care that we provide to every patient. Much of one’s time will be spent working directly with patients. The clinic assistant will obtain accurate patient information, educate patients on clinical procedures/medications/immunizations, and provide exceptional customer service. To be successful, a clinic assistant needs to be proactive about providing patients with high-quality care. They must have extensive medical knowledge and advanced computer skills. The clinic assistant should also be personable and have strong communication skills to ensure that patients have the information they need while waiting to be seen by our clinician team.
Requirements
- BLS certification
- Holds current certification and/or license in CMA, CCMA, RMA, EMT, LPN, CNA
- Wisconsin License if working at Osceola Location and Minnesota if working at Scandia location.
- Demonstrates positive verbal communication and listening skills with internal and external customers
- Ability to work independently with minimal instruction
- Knowledge of medical terminology and general patient care skills
- Maintain up-to-date knowledge and skill in professional, clinic, and system areas
- Demonstrates flexibility in performing additional responsibilities to contribute to the improvements in patient care and the functioning of the clinic and other support areas
- Assists with the updating of current and development of new procedures as appropriate
- Knowledge of PC, use of office equipment, Windows, Microsoft Office, Teams, & EMR
Nice To Haves
- Clinical experience preferred
- Graduate from an accredited medical assistant program, practical nursing degree program, EMT certification, CNA certification.
Responsibilities
- Perform pre-visit planning/prepping for patient visits
- Assist clinicians with administering patient care
- Prepare patients for clinicians’ examination, obtaining vital signs and other physical measurements, recording accurately in the electronic medical record (EMR) system
- Educating patients and families as deemed necessary
- Tracks orders, test results, and phone messages for each clinician to appropriate sites both incoming and outgoing
- Documents all interactions with patients and clinicians when medical direction is given
- Oversees equipment inventory for each clinician
- Assist clinician during procedures and processing specimens to lab
- Clean and sanitize clinic instruments per clinic protocol
- Administer and document medications and immunizations per clinic protocols
- Maintain clean and organized work areas, exam rooms, and treatment rooms
- Assist in medication refills as needed per protocol
- Assist in prior authorization for medications and medical equipment as needed
- Adhere to clinic and departmental procedures and protocols
- Adhere to HIPAA compliance
- Perform additional duties as assigned
- Facilitates as a liaison with Specialist’s main site
- Sets up surgery orders for Specialists doing surgery at OMC and coordinates with other facilities when needed
- Scribing as needed per specialty
- Tonopen and dilated eye exam
- Allergy injections and immunotherapy testing.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
