EMT)- Ballantyne OUC

OrthoCarolina•Charlotte, NC

9d•Onsite

About The Position

At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. We are currently searching for a Part Time Clinical Assistant at our OrthoCarolina Ballantyne Urgent Care location. This position will work 2 shifts a week (8 hours weekly) Thursdays 5:30pm-9:30pm and Saturdays 10:00am-2:00pm. The Clinical Assistant is responsible for providing and coordinating orthopedic patient care which includes performing routine office procedures and testing, participating in patient teaching, communicating effectively with others, and partnering with the physician/mid-level provider in the delivery of patient care. A typical day for the clinical assistant involves collaborating with and providing clinical and administrative support to the healthcare practitioner to ensure the delivery of high quality, compassionate patient care. The clinical assistant greets patients as they escort them to the exam room. They obtain and document past medical/surgical histories, vitals, patient medications and allergies in the EHR system (EPIC). This role assists the practitioner with patient examinations, treatments, and in-office procedures, in addition to cleaning and sterilizing rooms and equipment after each encounter. Some day-to-day tasks include suture/staple removal, assisting with casting/bracing, and assisting with injections. A pivotal job function for our clinical assistants is to educate patients through booklets/instruction sheets prior to minor procedures in accordance with physician instruction. This position will also orchestrate administrative duties which may include ordering supplies, stocking rooms, responding to patient messages, prescription refill requests, filing documents, and monitoring work queues in the EHR system.

Requirements

Graduate of an accredited program for medical assistants, athletic training, or nursing
Experience plus certification
CMA/RMA must be registered/certified through one of the following national organizations: American Association of Medical Assistants (AAMA), National HealthCareer Association (NHA), American Registry of Medical Assistants (ARMA), American Medical Technologists (AMT), or American Medical Certification Association (AMCA)
EMTs will need Emergency Medical Technician certification
ATCs will need to be board certified as Athletic Trainer
New graduates are welcome

Nice To Haves

Travel to other OC locations may be required.

Responsibilities

Updating clinical notes in electronic medical systems
Completing phone triage
Casting and bracing
Performing routine office procedures
Providing patient education
Collaborating with and providing clinical and administrative support to the healthcare practitioner
Greeting patients and escorting them to the exam room
Obtaining and documenting past medical/surgical histories, vitals, patient medications and allergies in the EHR system (EPIC)
Assisting the practitioner with patient examinations, treatments, and in-office procedures
Cleaning and sterilizing rooms and equipment after each encounter
Suture/staple removal
Assisting with casting/bracing
Assisting with injections
Educating patients through booklets/instruction sheets prior to minor procedures in accordance with physician instruction
Ordering supplies
Stocking rooms
Responding to patient messages
Handling prescription refill requests
Filing documents
Monitoring work queues in the EHR system