EMT)- Concord Day OUC

OrthoCarolina•Concord, NC

1d•Onsite

About The Position

OrthoCarolina is seeking a Clinical Assistant for their Concord Day OUC office. The schedule is 9am-9pm on a rotating basis (Monday-Wednesday, then Thursday-Friday). The Clinical Assistant is responsible for providing and coordinating orthopedic patient care, including routine office procedures, testing, patient teaching, effective communication, and partnering with physicians/mid-level providers.

Requirements

Graduate of an accredited program for medical assistants, athletic training, or nursing, OR Experience plus certification
CMA/RMA must be registered/certified through one of the following national organizations: American Association of Medical Assistants (AAMA), National HealthCareer Association (NHA), American Registry of Medical Assistants (ARMA), American Medical Technologists (AMT), or American Medical Certification Association (AMCA)
EMTs will need Emergency Medical Technician certification
ATCs will need to be board certified as Athletic Trainer
Graduate of an accredited program for medical office assistants or college degree in biological sciences
> 2 years medical office experience
Certification from American Association of Medical Assistants or Registered through American Medical Technologies
Registered or Licensed Nurse
Athletic Trainer
CPR certification or ability to obtain
Reliable transportation to travel to meetings and other offices
Ability to perform basic math calculations
Knowledge of EHR system
Knowledge of medical terminology
Ability to communicate effectively and clearly and respond well to questions with patients, physicians/ mid-level providers and co-workers
Ability to document in EHR in a clear, accurate and concise manner, using acceptable abbreviations
Ability to use the EHR to reflect the standards of use at the locations where assigned
Ability to demonstrate accuracy and thoroughness and monitors own work to ensure quality
Completes quality assurance documentation as required
Ability to triage patient telephone calls
Gather pertinent facts; be as accurate and concise as possible in order to assess patient health status and act as liaison between patient and provider
Knowledge of when a provider needs to be consulted
Ability to clearly and effectively educate patients, families and staff regarding the full scope of patient care needs related to the care of patients with orthopedic problems
Ability to coordinate care of patients with others
Skill in casting techniques and patient education regarding cast care
Skill in properly applying DME, instructing patient on the proper use and care and understanding the process of billing for DME products

Nice To Haves

Orthopedic experience preferred
New graduates are welcome
Travel to other OC locations may be required

Responsibilities

Updating clinical notes in electronic medical systems
Completing phone triage
Casting and bracing
Performing routine office procedures
Providing patient education
Collaborating with and providing clinical and administrative support to the healthcare practitioner
Greeting patients and escorting them to exam rooms
Obtaining and documenting past medical/surgical histories, vitals, patient medications, and allergies in the EHR system (EPIC)
Assisting the practitioner with patient examinations, treatments, and in-office procedures
Cleaning and sterilizing rooms and equipment after each encounter
Suture/staple removal
Assisting with casting/bracing
Assisting with injections
Educating patients through booklets/instruction sheets prior to minor procedures
Ordering supplies
Stocking rooms
Responding to patient messages
Handling prescription refill requests
Filing documents
Monitoring work queues in the EHR system