Clinical Assistant

Wellness Pointe • Longview, TX

9d • Onsite

About The Position

The Clinical Assistant assists the Care Coordinator with non-clinical duties such as handling phone inquiries, assisting with scheduling, obtaining pre-authorizations and completing durable medical equipment (DME) paperwork for providers to sign.

Requirements

• Energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image.
• The ability to work independently and effectively under pressure.
• Demonstrated human relation and effective communication skills also required.
• Superior organizational and problem solving skills
• Computer proficient with Word and Excel.
• Ability to learn and utilize EHR.
• Strong customer services skills.
• Problem solving skills.
• Ability to follow direction from multiple providers and supervisors.
• Six (6) months to one (1) year experience.
• Mental and physical health sufficient to meet the demands of the position.
• Requires a valid Texas Driver's License, appropriate driving record and auto liability insurance that meets the minimum required by State of Texas statute.
• High school diploma or GED.

Nice To Haves

• Ability to speak Spanish preferred.

Responsibilities

• Answering phone, retrieving and returning voicemails.
• Assisting care coordinator/MA's with incoming prescription faxes, processing, documenting and faxing back to the pharmacy.
• Assisting with obtaining prior authorization for medications, radiology and DME.
• Translate as needed.
• Assist staff with scheduling nurse visits for needed vaccines and or depression screenings, FOBT's, etc.
• Review forms signed in departments for missing information and have addressed accordingly by Care Coordinator.
• Assist in all log tracking duties as time allows.
• Perform other job-related duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED