Clinical Assistant

University Physician Group•Detroit, MI

17d•Hybrid

About The Position

The Wayne Health Mobile Units (WMHU) represent the future of healthcare, providing ‘care your way, where you live and work,’ with the long-term goal of improving population health outcomes. The Wayne Health Mobile Units deliver an ever-expanding menu of health care and social services directly to neighborhoods or places of employment. The Clinical Assistant is a medical professional that assists the Clinical Lead or Charge Registered Nurse with medical procedures and registration while ensuring high level of patient care.

Requirements

Medical Assistant, Patient Care Tech, Pharmacy Technician or Ophthalmic Technician preferred
Experience in Mobile Health Unit preferred
1-2 years of experience in a healthcare setting
Valid Driver’s License
Ability to use computer and software programs and systems
Progressive inventory experience preferably in a health care environment
Ability to drive a cargo van/RV
Ability to adapt to working in outdoor elements, rain, snow, heat, in compliance with the departments Weather Policy.
Ability to frequently lift and move Mobile Health Unit equipment weighing up to 40 lbs
Ability to walk and/or stand for long periods of time
Compliance with Department Health and Safety policies and procedures

Responsibilities

Provides excellent customer service to deliver a positive patient and family experience, identifies and responds to any additional patient needs in a courteous and timely manner
Treats others with care and respect while maintaining privacy and confidentiality at all times
Collects (and updates as needed) patient demographics, insurance information, physician referrals and other check-in procedures according to defined protocols
Schedules patient appointments according to defined protocols
Maintains a safe and clean work area (indoors and outdoors) at Mobile Health Unit sites
Travels to multiple Mobile Health Unit sites to conduct health screening events. While working in teams, manually distributes paper flyers via walking to communicate and educate public about Mobile Health Unit services
Administers Social Determinates of Health questionnaire
Assists patients in accessing health and community resources
Assists with point of care (POC) testing and documentation
Completes patient intake including obtaining medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality
Prepares patients for clinical examination and assists practitioners with medical procedures and other patient care
Serves as a Chaperone during sensitive health exams. Chaperone should be gender that the patient feels more
Assists nurse with clinical services at MHU sites and during home bound patient visits
Works as a team to ensure that all tasks associated with setting up/tearing down and patient-care related activities are completed in a timely and efficient manner.
Other duties as assigned