Clinical Assistant Nurse Manager Full-Time Days Intermediate Crit Care (Lakeland Highlands Hospital)

Orlando Health•Lakeland, FL

About The Position

The Clinical Assistant Nurse Manager (CANM) leads shift operations in a clinical setting to support high-quality care, an exceptional customer experience, and optimal patient flow. Working with the Department Nursing Operations Manager and Assistant Nursing Operations Manager, the CANM guides the team and oversees unit clinical operations, including patient care assignments, customer experience, productivity, and quality outcomes. The role serves patients with advanced illnesses or injuries requiring timely, intensive, and complex care, supported by lower caregiver-to-patient ratios and highly trained team members with advanced skills. The CANM supports clinical collaboration, provides guidance and mentorship to nursing team members, coordinates patient flow and staffing, monitors patient status, and participates in direct patient care as operational needs require. The position also contributes to safety, quality improvement, regulatory readiness, retention, and effective use of financial and clinical resources.

Requirements

A minimum of one year of experience as a Registered Nurse; acute care experience is preferred.
Current Registered Nurse licensure in Florida or a Nurse Licensure Compact (NLC) state.
Current Basic Life Support (BLS) certification.
PCU, ICC, or ICU experience.
A Bachelor of Science in Nursing (BSN) is preferred.

Nice To Haves

Acute care Registered Nurse experience.
Certification in the area of expertise.
Charge nurse and/or leadership experience.
Depending on the assigned patient population, one or more of the following certifications may be required: Advanced Cardiovascular Life Support (ACLS), Pediatric Advanced Life Support (PALS), Neonatal Resuscitation Program (NRP), or Trauma Nurse Core Course (TNCC).

Responsibilities

Model Orlando Health’s mission, vision, and values.
Participate in the shared leadership structure.
Manage staffing assignments for incoming and outgoing shifts based on patient acuity and team members’ skills.
Coordinate patient flow with Administrative Supervisors, Care Coordinators, and Discharge Planners.
Monitor patients in the area of responsibility, with close attention to seriously ill patients.
Coordinate and/or participate in patient care, ensuring compliance with physician orders and applicable policies, procedures, and standards of practice.
Serve as a resource for frontline team members and providers.
Support clinical collaboration focused on expected patient length of stay.
Provide direct patient care as needed to meet operational needs.
Conduct Nurse Leader rounds and investigate and respond to patient, family, and physician complaints.
Participate in and/or lead safety huddles.
Communicate and promote change and problem solving.
Assess equipment needs and ensure staff have and can appropriately use equipment needed for patient care.
Support and sustain leader-driven initiatives.
Assist with retention strategies for new team members and foster a positive workplace.
Maintain a regulatory-ready environment of care.
Allocate and adjust staffing, assign meal breaks, and arrange team member relief as needed.
Use effective fiscal management and financial resources in decision-making.
Maintain regular, punctual attendance and comply with Orlando Health policies and procedures.
Attend leadership huddles, assist with nursing and clinical initiatives, and foster multidisciplinary partnerships.
Coach and mentor the nursing team and communicate effectively in writing and verbally.
Foster diversity, equity, and inclusion; promote workplace safety and support follow-up related to workplace violence occurrences.
Apply strong clinical and critical-thinking skills, support the Professional Practice Model, and ensure care aligns with Orlando Health policies and procedures.
Participate in audits to identify improvement opportunities and trends, and promote evidence-based nursing practice informed by research and organizational and national standards.