Clinical Assistant / DME Representative
About The Position
As a Clinical Assistant/DME Representative at OrthoAtlanta, you’ll support physicians with patient care and DME needs during visits, ensuring a smooth workflow and positive patient experience. You will dispense and properly fit braces, soft goods, electrotherapy, bone growth stimulators, and other orthopedic DME items, educating patients on correct usage. You will also complete all necessary documentation for DME dispensing and billing, ensuring accuracy for insurance pre-authorization and compliance. Additionally, you will monitor, organize, and restock DME inventory, ensuring availability of key supplies and maintaining proper storage standards. You will collaborate with clinical and administrative staff, insurance providers, and patients to manage DME-related questions, authorizations, and needs.
Requirements
- High School Diploma or equivalent
- Completion of Orthopedic Technology, Athletic Training, or Certified Ortho Tech program (or equivalent experience)
- 4–7 years of orthopedic experience in a hospital, clinic, or medical office
- Experience dispensing, fitting, and billing for DME
- Working knowledge of electronic medical record (EMR) systems
- Strong organizational, time-management, and multitasking skills
- Excellent verbal and written communication abilities
- Professionalism, discretion, and a compassionate patient-centered approach
Nice To Haves
- Strong clinical knowledge and orthopedic familiarity
- Excellent patient service with empathy and professionalism
- Detail-oriented work like documentation and inventory
- Ability to thrive in a fast-paced, team-based clinical setting
- Demonstrate independence, initiative, and strong follow-through
Responsibilities
- Support physicians with patient care and DME needs during visits, ensuring a smooth workflow and positive patient experience
- Dispense and properly fit braces, soft goods, electrotherapy, bone growth stimulators, and other orthopedic DME items; educate patients on correct usage
- Complete all necessary documentation for DME dispensing and billing; ensure accuracy for insurance pre-authorization and compliance
- Monitor, organize, and restock DME inventory; ensure availability of key supplies and maintain proper storage standards
- Collaborate with clinical and administrative staff, insurance providers, and patients to manage DME-related questions, authorizations, and needs
Benefits
- Be a hands-on part of patients’ healing and mobility
- Work with leading providers in a respected orthopedic practice
- Leverage your expertise in DME to make a meaningful impact
- Grow your clinical career in a supportive, fast-paced environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
