Clinical Assistant / Certified Orthotic Fitter

Hanger, Inc.•Mesa, AZ

7d•Onsite

About The Position

The Clinical Aide provides direct support to certified clinicians in delivering orthotic and prosthetic patient care services. Under the supervision of a credentialed clinician, this role encompasses patient care preparation, technical fabrication and modification of devices, clinical documentation, and inventory management. The Clinical Aide is responsible for executing assigned treatment tasks with precision and attention to detail while maintaining compliance with all safety and regulatory standards. Under direct supervision of a certified clinician, the Clinical Aide assists certified and/or licensed practitioners in the delivery of patient care services and performs assigned clinical and administrative tasks.

Requirements

High School Diploma or GED required
1 year of experience in a customer service or patient facing role
Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
Willingness to verify all clinical activities with certified clinical personnel.
Ability to follow written and verbal directions.
Hand skills necessary to use laboratory tools safely and effectively.
Knowledge of biomechanical principles.
Good interpersonal, oral, and written communication skills for reporting information to patient and staff.
Effective organizational skills and ability to prioritize and plan for the purpose of meeting deadlines.
Ability to work effectively as a team member.
Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
Keep the patient at the center of everything that you do, building lifelong trust.
Foster open collaboration and constructive dialogue with everyone around you.
Continuously innovate new solutions, influencing and responding to change.
Focus on superior outcomes, and calibrate work processes for outstanding results.

Nice To Haves

Preference for allied health professionals (PTA, OTA, Athletic trainer, etc)
If the Clinical Assistant holds a recognized license or certification in a related allied health profession (e.g., Physical Therapist/PTA, Occupational Therapist/OTA, Athletic Trainer, etc.), they may be supervised under Indirect Supervision.

Responsibilities

Assist certified clinicians in delivering patient care services under direct supervision
Prepare treatment rooms and patients for clinical procedures
Perform technical fabrication tasks, including making and modifying molds
Execute treatment modifications, adjustments, and repairs as directed by the supervising clinician
Fit and provide soft goods items to patients
Provide alterations and adjustments to soft goods items as needed
Provide orthotics fitting services independently
Assist with selected patient follow-up care under clinician direction
Complete and maintain accurate, timely documentation of all patient care provided
Communicate patient information and care outcomes to the supervising clinician
Ensure all patient procedures comply with clinical protocols and standards
Perform shipping, receiving, and inventory monitoring of prosthetic and orthotic materials
Contact and coordinate with vendors to order necessary materials and supplies
Maintain a clean, safe and orderly work environment.
Adhere to all safety regulations; compliance with Medicare and other governmental regulations; compliance with blood borne and Occupational Safety and Health Administration (OSHA) requirements.

Benefits

Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee
Student Loan Repayment Assistance by Location
Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest