Clinical Assessor (3144)

National Counseling Group (NCG)•Norfolk, VA

About The Position

Are you a compassionate and dedicated mental health professional looking to make a meaningful impact? National Counseling Group (NCG),is seeking a Clinical Assessment Specialist to join our team. In this role, you will play a critical part in the client care journey by conducting Comprehensive Needs Assessments (CNAs), completing intake documentation, and accurately populating client profiles within the Electronic Health Record (EHR). You will collaborate with guardians, service providers, and Managed Care Organizations (MCOs) to coordinate services, manage referrals, and facilitate service authorizations. As a key point of communication, you’ll provide timely support to internal teams and leadership, ensuring that all assessments, documentation, and follow-ups are completed with precision and care. This is an excellent opportunity to make a meaningful difference while advancing your career in a mission-driven organization dedicated to supporting families and children across our communities. Build Your Purpose. As a Clinical Assessment Specialist, you will provide: Assessments and Intake: Conduct Comprehensive Needs Assessments (CNA) with clients and guardians (if applicable). Complete intake forms, including obtaining appropriate releases of information. Write and document CNA narratives in the Electronic Health Record (EHR). Populate client profiles in the EHR, including diagnoses, medications, allergies, and other critical information. Service Coordination: Collaborate with associated professionals involved in the client’s care. Recommend appropriate services based on the CNA findings. Complete the referral management workflow and service authorization process. Submit Service Authorization Forms via appropriate channels (e.g., MCO portals). Communication and Support: Respond promptly to all emails and voicemails. Interact with MCO Care Coordinators for service justifications and additional information requests. Notify leadership and authorization specialists upon completion of assessments. Administrative Tasks: Participate in team meetings and case staffing with supervisors. Maintain office hours to assist clinical teams with completing assessments and authorizations. Ensure timely uploading and addressing of relevant documents in the EHR.

Requirements

Must be a Resident in Counseling or hold a full Mental Health license (e.g., LPC, LCSW, LMFT).
Strong organizational and time management skills.
Proficiency in G-Suite and EHR systems.
Excellent communication and interpersonal skills.

Responsibilities

Conduct Comprehensive Needs Assessments (CNA) with clients and guardians (if applicable).
Complete intake forms, including obtaining appropriate releases of information.
Write and document CNA narratives in the Electronic Health Record (EHR).
Populate client profiles in the EHR, including diagnoses, medications, allergies, and other critical information.
Collaborate with associated professionals involved in the client’s care.
Recommend appropriate services based on the CNA findings.
Complete the referral management workflow and service authorization process.
Submit Service Authorization Forms via appropriate channels (e.g., MCO portals).
Respond promptly to all emails and voicemails.
Interact with MCO Care Coordinators for service justifications and additional information requests.
Notify leadership and authorization specialists upon completion of assessments.
Participate in team meetings and case staffing with supervisors.
Maintain office hours to assist clinical teams with completing assessments and authorizations.
Ensure timely uploading and addressing of relevant documents in the EHR.

Benefits

Health, dental, and vision coverage, FSA/HSA options, company-paid life insurance, and a 401(k) plan.
Access to additional voluntary benefits, including Accident, Critical Illness, and Short-Term Disability insurance.
Grow your career in a supportive environment that values and fosters your professional goals.
Health, dental, and vision insurance.
Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
Company-paid basic life insurance.
Voluntary supplemental benefits, including Accident, Critical Illness, and Short-Term Disability coverage.
Licensure Residency Program for full-time employees.
Tuition reimbursement for continuing education.
Advancement and training opportunities within a supportive team environment.
Consumer-driven health plan coverage provided by Anthem Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
Health Savings Account (HSA) or Flex Spending Account (FSA)
Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for childcare.
Generous paid time off
401k or Roth IRA Retirement Programs administered by Empower Financial planning and education services at no cost to you
Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability)
Educational Assistance (your position, date of hire and years of service determine your eligibility)
Licensure Residency Program for Full-time Clinical Staff
Advancement and Career Development Opportunities