Pre-sales, Clinical Architect – Hospital Patient Monitoring (Carolinas)

Philips•Charlotte, NC

1d•Onsite

About The Position

The Clinical Architect acts as the strategic clinical expert for the Philips hospital patient monitoring solution portfolio by utilizing their deep clinical and product knowledge to evaluate current monitoring workflows, thus acting as a customer advocate, determining the appropriate strategic and transformative solutions, to deliver maximized efficiencies and return on investment for the customer.

Requirements

3+ years of experience in clinical consulting, clinical applications, solution design, or clinical sales.
Experience with enterprise healthcare IT solutions, with a strong understanding of hospital operations and clinical workflows.
Proven ability to conduct customer-facing solution demonstrations, workflow assessments, and solution consulting activities in healthcare settings.
Bachelor's or Master's degree in nursing and an active RN license.
Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position.
Excellent communicator with the ability to develop and deliver compelling, end-to-end solution presentations that effectively communicate clinical, operational, and business value to customers while confidently presenting and facilitating discussions in live, in-person customer engagements.

Nice To Haves

Hospital patient monitoring experience highly preferred.
Prior pre-sales architecture or solution consulting experience, including alarm management, and workflow optimization is preferred.

Responsibilities

Serve as a strategic clinical partner to the sales team by developing deal strategies across the product portfolio and helping with positioning the most effective solutions for customer needs.
Lead clinical product demonstrations, workflow evaluations, and stakeholder engagement activities to support the sales process and drive business growth.
Guide customers through the decision-making process by recommending optimized clinical solutions that align with their operational goals and key performance indicators (KPIs).
Maintain strong relationships throughout both the pre-sales and post-sales lifecycle to ensure successful adoption and delivery of solutions.
Coordinate cross-functional resources to deliver a seamless customer experience and ensure timely resolution of customer issues.
Assess post-sale clinical support requirements, participate in customer handoff activities, and help facilitate successful implementation and installation outcomes.
Collaborate closely with internal teams, including Sales, Marketing, Field Services, and Business Units, to share market insights, competitive intelligence, pricing considerations, and customer feedback.
Leverage tools such as Salesforce, Chatter, and OneSource to share best practices, exchange knowledge, and strengthen collaboration across the organization.
Drive personal and team success by achieving performance goals, following established processes, and continuously expanding clinical and business expertise.
Actively contributes to team development through knowledge sharing, training completion, and participation in professional growth opportunities across Philips.